Business Process Manager - WW Sales & Sales Finance
Business Process Manager - WW Sales & Sales Finance
Posted on :
20-08-2025
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1 Vacancy
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Job Description
This role is ideal for someone who combines analytical thinking with strong interpersonal skills and who is passionate about driving meaningful on-the-ground change across a global organization.Process Analysis & Design- Conduct in-region process discovery sessions job shadowing and stakeholder interviews to build a deep understanding of local practices and constraints. - Act as the subject-matter expert. Your expertise in the space should rival that of your business stakeholders.- Identify pain points inefficiencies and opportunities for process improvement.- Document current and future state processes using L1 - L5 process mapping techniques.- Translate business needs into actionable process and functional requirements for technology teams and systems analysts.- Identify opportunities for automation including leveraging AI / Agentic AI to drive efficiency.Stakeholder Engagement & Collaboration- Work with Process Transformation Program Lead to support stakeholder and leadership buy-in user training engagement and successful adoption of new processes.- Collaborate closely with Data Systems and Engineering teams to ensure process designs are feasible data-enabled and aligned with global platforms.- Work in an agile team with a hands-on approachPerformance Monitoring & Continuous Improvement- Track and report on process performance metrics KPIs and continuous improvement opportunities post-implementation.- Maintain a deep understanding of market trends customer needs and competitive landscape to continually innovate and improve our tools and processes.
- Experience & Subject-Matter Expertise
- 5 years of experience in process analysis or transformation ideally within Sales Finance or Revenue Operations functions.
- Experience applying L1 - L5 current and future state business process mapping for large complex global organizations including data flows/impacts and key dependencies.
- Familiarity with tools and platforms such as Keynote Miro and workflow/process modeling platforms.
- Experience supporting process transformation including changes to technology enabled processes. Track record of securing buy-in and driving adoption.
- Proficiency in root cause analysis and requirements gathering.
- Communication & Collaboration
- Experience working with or supporting regional teams including direct exposure to business process change across multiple geographies.
- Strong communication skills with the ability to bridge business and technical conversations.
- Work Style
- Self-motivated with demonstrated critical thinking and creative problem solving skills.
- Ability to learn complex processes in a dynamic work environment on a steep learning curve.
- Comfortable with global hours frequent international travel and in-person collaboration with local teams.
- CI (Continuous Improvement)-certified (e.g. Lean Six Sigma) with a proven record of applying CI principles.
- Experience working in digital transformation systems implementations or change-heavy environments.
- Understanding of contra revenue sales accruals and finance business practices.
- Exposure or interest in AI-enabled tools RPA (robotic process automation) or workflow automation platforms (e.g. UiPath Power Automate).
Required Experience:
Manager
Employment Type
Full-Time
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