Conference Services Manager

• A full suite of benefits including flexible time off and a 401k contribution matching plan
• Work in a dynamic culturally diverse team from around the globe
• Work experience in an iconic unforgettable and inspiring location
• Discounts at our hotels restaurants attractions and retail.
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growthor future work atother Pursuitlocations

The Alaska Conference Service Manager is a experienced and detail-oriented Manager that oversees coordinates and manages all aspects of our events and conferences across Alaska. This role includes planning training organizing and executing events from start to finish ensuring all client specifications and requirements are met. Our ideal candidate has a solid understanding of event planning and management excellent organizational skills and the ability to multi-task effectively.

They should be capable of managing teams coordinating with vendors and maintaining high standards of customer service.

This is a non-hybrid role position may be based out of Seward or Talkeetna but will be Anchorage based by 2028.

This role is extended seasonal full-time with a planned 10 month annual work schedule and annual leave of absence scheduled for November & December.

$70000 plus full benefits including medical vision dental 401K and more!

This role is set to begin September 1st 2025!

• Plan organize train support and execute events and conferences from start to finish according to client requirements
• Coordinate with clients and on-site event managers & staff to identify their needs to ensure customer satisfaction
• Confer regularly with immediate supervisor food and beverage staff maintenance staff and other company personnel departments to plan coordinate and evaluate services activities/events exchange information resolve problems
• Proactively handle any arising issues and troubleshoot any emerging problems for events before during and after the event day
• Conduct resume meetings pre- and post-event evaluations and report on outcomes with all teams
• Coordinate with vendors exhibitors and stakeholders during event planning
• Ensure event is completed smoothly and step up to resolve any problems that might occur
• Develop event feedback surveys and manage the collection of responses
• Oversee the dismantling and removal of the event and clear the venue efficiently when needed
• Oversee seasonal opening and closing of event venue space equipment and serviceware
• Serve as administrative liaison with customers clients operational teams and sales
• Attends and often leads weekly Banquet Event Order and resume meetings
• Carry out various special assignments such as preparation of floor plans responding to state inquiries fulfilling special event licensing requirements preparing special event reports
• As needed assist the client in menu planning food and beverage coordination table arrangements decorations traffic flow room set-up group room blocks and VIP services
• Work with sales staff to service and solicit new business
• Prepare and distribute amenity request forms for specified clients

Ideal Experience

• 1-5 years proven experience as a Conference Services Manager or similar role
• Strong communication negotiation and interpersonal skills
• Excellent organizational skills including attention to detail and multi-tasking
• Ability to manage multiple projects independently
• Familiarity with event registration software and event mobile apps

Skills & Abilities:

• Must possess the ability to know how to upsell and be creative with selling that works with and for the hotel
• Ability to interact with others in an honest fair and respectful way
• Skilled at clearly conveying information and ideas through a variety of media
• Ability to develop and sustain productive customer relationships
• Must be able to stand sit crouch or stoop for up to 8 hours
• Ability to deal effectively with a wide variety of company personnel clients and outside organizations firms and agencies
• A collaborative solutions-oriented mindset grounded in Pursuits core values Safety First Honor Place Anticipate and Bring Your Best

About Us:

Were more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate our collection of hotels and lodges recreational attractions ground transportation services retail food and beverage sightseeing tours and travel products are tied together by iconic destination-worthy locations in Alaska Montana the Canadian Rockies Vancouver Reykjavk Las Vegas and Chicago.

What will your work environment be like

At Pursuit our office is more than just a place to work its a space where you can bring your whole self collaborate with talented teams across departments and build lasting friendships. We believe in fostering an environment where work and play coexist so whether youre tackling projects or enjoying our many perks youll feel supported and valued. With a variety of great benefits were committed to ensuring that your time with us is as fulfilling as it is fun.

About Pursuit

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index we specialize in attractions-led hospitality consistently generating revenue and delivering value to our shareholders.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color age religion gender sexual orientation disability veteran status and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team

We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted.