Case Manager
Case Manager
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$ 46000 - 50000
1 Vacancy
Job Description
Overview
Salary $ year
Scope of Position:
The Case Manager will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.
Responsibilities
Essential Functions:
Provide consistent and comprehensive case management coaching and follow-up
Provide individualized assessment of work family and personal development needs and opportunities
Adhere to program policies and procedures
Use a coaching approach to create collaborative transparent relationships with participants and work with them to advance their own defined goals
Provide referrals to appropriate community service or social service agencies when needed
Conduct regular contacts/meetings with participants and document all contacts and activities in case notes
Create activity plans that adhere to program policies and satisfy participation requirements
Assist in the preparation of project reports as needed (participation placement etc.)
Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
Ensure that participant documentation is complete accurate and valid
Coach participants in work readiness skills and career exploration strategies
Ensure that participants follow through with planned activities create solutions to participant attendance problems and conduct participant noncompliance processes
Collaborate and communicate effectively with partner agencies
Perform required data entries timely and accurately
Monitor participants activities to meet the states Work Participation Rate (WPR) requirements
Other opportunities as available
Qualifications
Education and Experience Requirements:
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelors Degree or equivalent experience in human services or a related field preferred
Customer service experience preferred
A working knowledge of MS Office
Required Experience:
Manager
Employment Type
Full-Time
