Retention/Learning Support Specialist
Retention/Learning Support Specialist
Posted on :
20-08-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-08-2025
Job Description
Bethune-Cookman University
POSITION: Retention/Learning Support Specialist
DEPARTMENT: Office of Student Success & Retention Services - Center for Retention Services
REPORTS TO: Director Center for Retention Services
STATUS: Full-time Exempt
POSITION SUMMARY:
DEPARTMENT: Office of Student Success & Retention Services - Center for Retention Services
REPORTS TO: Director Center for Retention Services
STATUS: Full-time Exempt
POSITION SUMMARY:
- The Retention/Learning Support Specialist supports the academic success persistence and retention of students at risk of academic failure at Bethune-Cookman University. This position works directly with students on academic probation warning Satisfactory Academic Progress (SAP) suspension academic dismissal or readmitted after dismissal or stop-out. The Retention/Learning Support Specialist designs implements and delivers academic support and recovery programs with a strong emphasis on tutoring supplemental instruction and intervention strategies targeting high DFW (drop fail withdrawal) courses.
- The ideal candidate is a trained educator with demonstrated experience in academic support services student recovery initiatives and collaborative work with faculty and staff to improve student outcomes.
Duties/Responsibilities:
- Provide individualized and group academic support and coaching to students at risk of academic failure including those on academic probation warning SAP suspension and dismissal.
- Design and facilitate academic recovery plans tailored to students specific needs incorporating tutoring study skills development time management and effective learning strategies.
- Develop and oversee tutoring and supplemental instruction initiatives with a focus on high DFW courses in partnership with academic departments and faculty.
- Monitor and track student progress through regular check-ins progress reports and data analysis; adjust intervention strategies as needed.
- Serve as a primary point of contact for students readmitted after dismissal or stop-out supporting their reintegration into the academic community.
- Collaborate with faculty advisors and other student support services to coordinate comprehensive interventions.
- Facilitate workshops and other programming on topics such as academic success strategies self-efficacy and resilience.
- Maintain accurate and timely documentation of student interactions progress and outcomes in university systems.
- Assist with the assessment and evaluation of academic support programs providing recommendations for continuous improvement.
- Stay current on best practices in academic recovery retention and student success strategies through professional development and research.
Required Qualifications:
- Bachelors degree in education higher education counseling or related field.
- At least 2 years of experience in academic support services retention programs tutoring coordination or supplemental instruction in a higher education setting.
- Demonstrated experience supporting students on academic probation or at risk of failure.
- Knowledge of learning strategies developmental education principles and high-impact practices for student success.
- Strong interpersonal communication and organizational skills with the ability to build rapport with diverse student populations.
- Proficiency in using technology for case management communication and data tracking.
Preferred Qualifications:
- Masters degree in education higher education counseling or related field.
- Experience implementing or coordinating supplemental instruction programs.
- Familiarity with high DFW courses in STEM general education or other disciplines.
- Experience working at an HBCU or with underrepresented student populations.
- Knowledge of Satisfactory Academic Progress (SAP) policies and academic recovery processes.
Work Environment & Physical Demands:
- Primarily office-based with regular interaction with students faculty and staff.
- Some evening or weekend hours may be required to meet student needs.
- Must be able to work in a dynamic student-centered environment with competing priorities.
The University does not discriminate on the basis of race color national and ethnic origin sex retaliation marital status religion or disability or any other applicable local state or federal regulation. Inquiries regarding provisions for persons with disabilities equal employment
opportunity and Title IX matters should be directed to the Office of Human Resources at.
The university reserves the right to modify job descriptions at any time in its attempts to improve the operations of the university.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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