Program Manager
Program Manager
Posted on :
20-08-2025
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1 Vacancy
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Job Description
Position Information
Under general direction to plan organize develop administer and manage a variety of operations functions and programs within the Merced County Human Services Agency; to plan organize direct supervise and manage the operations services and programs of a group of assigned units; to review for assigned programs; to develop special grants and proposals; to represent programs consult with and advise County officials local agencies citizen groups and community organizations; to act for the Deputy Director of the Human Services Agency is their absence; and to do related work as required.
Program Manager is a second level supervisory and first level management position within the Merced County Human Services Agency. It has responsibility for assisting with the general management of a division within the Agency as well as directing managing supervising and coordinating the operations functions and services of a group of units within their specific division. The Program Manager position is used by Eligibility Employment Services and Facilities Maintenance units.
Examples of Duties
Duties may include but are not limited to the following:
- Assists with the general management and administration of the various programs/services provided in the Merced County Human Services Agency including fiscal management facility management personnel management and program planning and evaluation.
- Plans organizes directs manages and coordinates the operations programs and services of an assigned group of units within the Division.
- Has responsibility for selection supervision training development and evaluation of unit staff.
- Has a major role in the development administration and control of the Division budget including development of proper reports for funding sources.
- Conducts and/or directs ongoing needs assessment activities to obtain information about the problems and needs of the community as well as gain feedback regarding the effectiveness of employment services.
- Performs a variety of studies and analysis to maintain the quality and efficiency of case management activities.
- Solicits monitors negotiates and evaluates contract services.
- Represents the Human Services Agency with a variety of committees associations government agencies contractors and groups including liaison to the public.
Knowledge of:
- The functions policies programs and procedures of the County Human Services Agency
- Rules regulations and laws governing the determination of eligibility and funding of public assistance grants.
- Operating policies and general functions of the State Department of Social Services and StateDepartment of Health Services
- Economic/business development strategies program and revenue sources
- Problems related to economically disadvantaged persons
- Administrative principles management techniques and concepts
- Program monitoring development and evaluation
- Planning techniques for human services
- Grant and contract management of programs and data processing applications for CalWORKs services
- Budget development and expenditure control
- Public personnel management including equal employment opportunity
Ability to:
- Plan organize direct manage and coordinate the operations functions and programs of a group of units in the Eligibility and Employment Division of the County Human Services Agency
- Assist with budget development and expenditure control
- Provide supervision training development and evaluation for Eligibility and Employment Division staff
- Interpret and evaluate laws and regulations related to CalWORKs programs
- Oversee program development monitoring and evaluation activities
- Direct the gathering and analysis of information and the preparation of a variety of reports
- Develop and negotiate contracts and other business and financial agreements
- Effectively represent the Human Services Agency in contacts with the public community organizations service providers and other government agencies
- Establish and maintain cooperative working relationships with those contacted during the course of work
ESSENTIAL FUNCTIONS
- Operate a personal computer and other office equipment including repetitive hand and arm motion.
- Regular attendance is an essential function.
- Communicate effectively with others in person and over the telephone.
- Analyze data interpret policies procedures and regulations develop appropriate conclusions and prepare reports.
- Resolve conflicts and respond appropriately to complaints.
- Complete multiple priority projects with conflicting deadlines and under stressful conditions.
- Maintain confidential information in accordance with legal standards and/or County regulations.
- Train evaluate and supervise staff.
- Frequent use of depth perception peripheral vision and color perception.
- Occasionally lift carry reach push pull twist and manipulate large and small objects.
- Frequent use of hand-eye coordination.
- Frequent use of data entry device including repetitive hand and arm motion.
- Occasionally lift and carry up to 40 pounds.
- Normal dexterity frequent holding and grasping.
- Sit or stand for long periods of time.
Minimum Qualifications
Experience:Two (2) years management level experience in social services eligibility and grant determination employment and training or administrative and staff services work in areas such as personnel administrative analysis accounting auditing budgeting or data processing. One (1) year of this experience must have been in a full time supervisory capacity.
Education: Equivalent to graduation from an accredited four (4) year college or university with a degree in social work public administration business administration or related area. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Supplemental Information
- TRAINING & EXPERIENCE EXAMINATION WEIGHTED 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a order to obtain a position on the eligible list candidates must receive a minimum rating of 70% on the examination.
Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
ELIGIBLE LIST INFORMATION
A departmental open eligible list will be established for the county of Merced. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
RETEST PERIOD
Once you have taken the examination you may not retest for SIX (6) MONTHS from the established eligibility date.
SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR ator upon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
EDUCATION DOCUMENTS
If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
GENERAL INFORMATION
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.
EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.
DRIVERS LICENSE REQUIREMENT
Some positions in this classification may require possession of a California drivers license. Employees who drive on County business to carry out job-related duties must possess a valid California drivers license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on case-by-case basis by the appointing authority.
ABOUT MERCED COUNTY
Merced County is located in the northern part of the San Joaquin Valley in central California an area earning worldwide acclaim for its rich agriculture and spans from the coastal ranges to the foothills of Yosemite National Park. The City of Merced the self-proclaimed Gateway to Yosemite has a population of approximately 81102 yet retains the charm of a small town with amenities routinely found in larger communities. Merceds revitalized downtown is emerging as the entertainment center of the area. The County is representative of the rural heartland and Gold Rush remnants underpinning the states heritage. It is a peaceful quiet and friendly area with an abundance of beautiful bike paths and offers choices of higher education in UC Merced and Merced College.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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