Automotive Service Advisor
Automotive Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Sioux Falls Ford is looking for a competent friendly service advisor to join our established family-owned trusted dealership. The individual in this role would act as the point of contact for our service customers from initial greeting to service explanation to payment. The ideal candidate will possess excellent communication skills a compassionate and patient attitude and the ability to perform basic math skills and computer skills.
Responsibilities
- Listen to the customers description of the concerns checking vehicle maintenance records and examining service schedules.
- Consult with technicians regarding appropriate service options
- Explain all service options to customers including time and cost estimates
- Provide in-depth information on original equipment manufacturer (OEM) part options
- Advise customers on warranty protections and other potential cost-saving service options
- Track maintenance or repair status complete reports on labor and cost of all services
Requirements
- Excellent interpersonal communication skills
- Ability to explain complicated automotive concepts to customers who may not be familiar with industry terminology
- Compassionate patient demeanor
- Problem solving/critical thinking skills
- Thrives in a fast-paced environment
Sioux Falls Ford Lincoln provides a rare blend of outstanding leadership and a culture that is distinctively people oriented.
Benefits:
Health Insurance (Including Wellness Benefit)
Dental and Vision Insurance
Life Insurance
401(k) with company matching after one year of service
Section 125 FLEX Account
EAP- Employee Assistance Program
Paid Vacation Holiday and Personal Time
Discounts on vehicles service & parts including immediate family members
Required Experience:
Unclear Seniority
Employment Type
Full-Time
