Analyst, Fraud Investigations
Analyst, Fraud Investigations
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1 Vacancy
Job Description
About the Role
At Chime managing risk is one of the key competencies that set us apart from our peers. Our goal is to keep member accounts safe provide them uninterrupted access to their money and minimize risk exposure all while maintaining best-in-class fraud loss metrics. As a Fraud Investigator at Chime you will be part of the Chicago office where youll investigate and analyze suspicious fraudulent activity to help develop refine and execute Chimes tactical risk strategies with a focus on account takeovers (ATO) scams and authentication-based this role youll assist with outlier pattern detection while taking appropriate actions on Chime member accounts with a high precision rate.
The base salary offered for this role and level of experience will begin at $82620.00 and up to $114800.00. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.
In this role you can expect to
- Monitor and identify optimization areas for risk reporting to adapt to shifting industry trends.
- Investigate and respond to ATO and scam-related cases by analyzing suspicious account behavior session/device patterns and authentication attempts.
- Extract and review data for exploratory and elevated suspicious activity. Including performing investigative analysis on accounts creating similar fraud risks
- Support product and feature launches through the lens of proactive risk mitigation opportunities.
- Identify criteria validate data and communicate awareness of trends to influence fraud strategy model revisions and rule efficacy to stakeholders and senior management.
- Understand current risk methodologies and conceptualize solutions
- Partner with Analytics and Data Science teams to execute risk mitigation tactics and deploy models focused on identifying various fraudulent behavior and activity proactively
- Triage escalated cases that resulted in adverse account actioning
- Assist with optimization of processes to improve member experience
- Support ad-hoc projects as assigned to improve both fraud prevention efficacy and member experience.
To thrive in this role you have
- Minimum 3 years of experience with fraud prevention fraud data analysis investigations or risk management
- 1 year of using SQL as a part of the analysis
- Ability to jump into escalated situations with limited notice
- Drive and ability to work efficiently and independently in a fast-paced technology-driven environment
- Exceptional organizational and communication skills with the ability to articulate complex concepts in a clear manner
- Experience analyzing current fraud trends
- Excellent analytical and problem-solving skills
- A positive team player mentality with strong collaborative qualities
- Experience with Independently managing short and long term projects
#LI-EI1 #LI-Hybrd
A little about us
At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank*on the premise that core banking services should be helpful easy and free. Through our user-friendly tools and intuitive platforms we empower our members to take control of their finances and work towards their goals. Whether its starting a savings account purchasing a first car or home launching a business or pursuing higher education were proud to have helped millions unlock their financial potential.
Were a team of problem solvers dreamers and builders with one shared obsession: our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.
We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we dontwho will
*Chime is a financial technology company not a bank. Banking services provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC.
What we offer for our full-time regular employees
- Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices plus team and company-wide events depending on location. Whether youre coming in regularly or are part of our fully remote program youll stay engaged with your work and teammates.**
- In-office perks including backup child elder and/or pet care plus a subsidized commuter benefit to support your regular commute**
- Competitive salary based on experience**
- 401k match** plus great medical dental vision life and disability benefits
- Generous vacation policy and company-wide Chime Days bonus company-wide paid days off**
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- Access to Maven a family planning tool with $15k lifetime reimbursement for egg freezing fertility treatments adoption and more.
- In-person and virtual events to connect with your fellow Chimersthink cooking classes guided meditations music festivals mixology classes paint nights etc. and delicious snack boxes too!**
- A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**
**Perks also available to Chime Interns.
We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact: .
To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.
Required Experience:
IC
Employment Type
Full Time
