Data Centre Technician
Data Centre Technician
Posted on :
20-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsibilities
Qualifications
A British passport is a requirement for this role to meet the security clearance eligibility.
Responsible foreffective delivery of technical support and installations. This will include break-fixtasks
includes hardwarenetwork cabling and rack deployments site planningproblem escalation and managing
installationsin an Oracle Cloud Infrastructure (OCI)datacenter.
Prioritize ticketing queues resolving escalations and clearing blocking issues to enable continued delivery of
technician activities in accordance with internal polices and service level agreements.
Provide24x7site coverage forOracle OCIdatacentersites.
Career Level - IC3
Responsibilities
Effective delivery of technical support and installations. This will include break-fixtasksincludes hardware
network cabling and rack deployments site planningproblem escalation and managing installations.
Works primarily atanOracledatacenterin amission critical operationsenvironment
Requires a 7x24-hours commitment to participate in the regional standby rotation program and shift.
Involves On-call shifts which means a driving license and the ability to reach thedatacentersite within 60
mins.
Work in close collaborationto other technical teams & non-technical teams ( compute
compliance business operations)
Understand internal customer problem and provide technical solution in timely manner
Participate in the installation monitoring maintenance support and optimization of all production server
hardware software
Support deployment of on-site data center physical infrastructure structured cabling installation is a
significant part of this position
Install Replace and Troubleshoot Cables and Hardware
Work within a ticket-based environment
Able to prioritize ticketing queues resolving escalations and clearing blocking issues to enable continued
delivery of technician activities in accordance with internal polices and service level aware
of and abide by Ticket processes and protocol including OCI Change Management rules.
System board level repair and fault diagnosis to SLAs
Using provided tools to do a proper and timely internal reporting.
Planning & commissioning new rack positions
Involvement with the design & commissioning of new whitespaces
Working as part of a multi-disciplinary team without friction
Solid knowledge of fiber and copper cabling.
Qualifications
Career Level - IC3
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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