Site Services Supervisor, Data Center
Site Services Supervisor, Data Center
Posted on :
20-08-2025
Employer Active
1 Vacancy
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Job Description
Apples Site Services Supervisors must have good communication and collaboration skills and be dedicated to working with other leaders in building strong teams and collaborating with other leaders across the organization. This role has critical responsibilities leading technicians in support of Apples IT infrastructure operations. Our supervisors provide focused in-depth functional and hands-on support of day-to-day Hardware Support and IT infrastructure deployment activities and ensure projects and tasks are completed to according to plan priority and meet quality standards. Responsibilities include overseeing technician and team performance working with the management team to ensure proper staffing levels tools and materials are available for the team. Additional responsibilities include coordinating the development implementation and compliance of all established policies and Services Supervisors set the example for and help to guide the development of the Site Services technical teams core competencies and support capabilities. Our Supervisors are competent working with and supporting cross-functional team coordination to ensure proper alignment and support of tasks. The key to the success of Supervisors is the willingness to adapt to dynamically changing delivery and work schedules priorities and use of new technologies.
- 3 years of experience directly supporting networked IT hardware infrastructure and working in a data center or equivalent environment.
- Ability to safely work at heights using step ladders podium platforms and people lifts adhering to all safety protocols.
- Ability to safely use hand-held tools such as electric drills safety cutters fiber testing kits etc.
- Ability to work extended shifts within a data center environment withstanding heat levels ranging from 79F to upwards of 105F while maintaining appropriate hydration.
- Able to support on-call duties providing after-hours support in a 24/7 operational environment as needed.
- Previous leadership experience leading teams projects or functions in support of IT or data center operations.
- Knowledge and experience using computer operating systems understanding of network protocols and concepts and running diagnostics & firmware updates to resolve IT infrastructure issues.
- Solid ability to lead and supervise data center technicians and functions.
- Experience providing focused to expert level functional knowledge and hands-on support of mission critical environments and data center operations
- Experience working with management/leadership teams to ensure proper staffing levels budgets tools and materials.
- Experience reviewing and recommending improvement of established procedures and standards.
- Knowledge and experience using workflow systems collaboration email and scheduling tools.
- Great teammate with a positive attitude high emotional intelligence and the ability to make decisions.
- Self-motivated driven individuals who are comfortable working in a global fast-paced often ambiguous environment with the ability to work with multi-functional teams.
Required Experience:
Manager
Employment Type
Full Time
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