Follow Up Associate II, Cash Posting
Follow Up Associate II, Cash Posting
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Job Description
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration
The Follow Up Associate II rep will be responsible for investigating and examining denial accounts will apply appropriate methods and techniques as established internally to resolve applicable issues follows through with unresolved accounts provides feedback to the appropriate staff on where the process went wrong and keeps staff educated on all current trends in the appeals arena. Utilizes computer systems/programs processes policies and procedures as they apply to the positions entailed duties and be able to trouble-shoot issues as they arise within the assigned specialization addition this position is required to learn how to conduct research analysis and work closely with third party payers to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims.
Responsibilities:
Reads and interprets expected reimbursement information from EOBs and learns legal parameters pertaining to all State and Federal Laws that pertain to the plan benefits pertaining to the EOB.
Performs duties as given by supervisor to fill in where needed: covering phones sorting mail scanning and filing or any other office function within the CAU.
Maintains and follows all HIPAA and confidentiality requirements.
Required Qualifications:
High School diploma
Demonstrated extensive knowledge in the health insurance industry (Commercial Insurances Medicare Medicaid); health claims billing and/or Third-Party contracts minimum of two years experience in a specified area.
Demonstrated excellent analytical fact-finding problems solving and organizational skills as well as the ability to communicate both verbally and in writing with staff patients and insurance plan administrators.
Demonstrated ability to work successfully in a team setting.
Physical Requirements:
See read and/or operate computers telephones office equipment documents labels including manipulating paper requiring the ability to move fingers and hands.
Remain sitting standing or walking for long periods of time to perform work on a computer telephone or other equipment.
Frequent interactions with associates patient care providers patients and visitors that require associate to verbally communicate as well as hear and understand spoken information alarms needs and issues quickly and accurately particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care accessing needed information banding patients etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment including heavy items (over 5 lbs.).
The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
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Required Experience:
IC
Employment Type
Full-Time
