To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications :
- National Certificate in Banking (NQF5 FAIS recognised qualification)
Required Experience:
- A minimum of 1-2 years of relevant experience is imperative.
- Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the banks established policies and procedures particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches and Following Procedures
- Articulating Information and Understanding People
- Examining Information and Providing Insights
- Exploring Possibilities and Generating Ideas
- Making Decisions and Managing Tasks
- Producing Output and Upholding Standards
Technical Competencies:
- Application and Submission Verification (Business Banking)
- Banking Processes and Procedures
- Customer Acceptance and Review (Retail Banking)
- Customer Understanding (Retail Banking)
- Processing
- Product Knowledge (Retail Banking)
Remote Work :
No
Employment Type :
Full-time