Analyst IV â Active Collections
Analyst IV â Active Collections
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Salary Not Disclosed
1 Vacancy
Job Description
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
The Active Collections team is responsible for managing active customer dunning and disconnect activities handling process exceptions and providing business insights and recommendations to management through data and trend analysis. Our goal is to develop and implement strategies that optimize active customer dunning processes delivering the best customer experience while balancing bad debt impact.Within CXS the Analyst IV role serves as a subject matter expert in analyzing and improving business processes developing relevant reporting managing and integrating operational processes and enhancing the customer experience. The Analyst is expected to build professional networks and collaborate effectively across multiple functions including Operations Analytics Credit Services Legal / Regulatory and IT. This role will support ERCOT operations with a primary focus on the Mid-West Northeast (MWNE) markets.
Job Description
Key Accountabilities
Education Experience & Skill Requirements
Key Metrics
Job Family
Customer ServiceCompany
Vistra Retail Operations CompanyLocations
Irving TexasTexasWe are a company of people committed to: Exceeding Customer Expectations Great People Teamwork Competitive Spirit and Effective Communication. If this describes you then apply today!
If you currently work for Vistra or its subsidiaries please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment including in selection for job opportunities without regard to race color religion sex sexual orientation gender identity pregnancy national origin age disability genetic information military service protected veteran status or any other consideration protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
