Job Description
Property Management Team Leader
Location: Chelmsford (Hybrid after probation)
Salary:bonuses year-end profit share (OTE 35000)
We are seeking a professional enthusiastic and tenacious Property Management team leader to join a well-established residential lettings team. This is a fantastic opportunity for someone looking to take the next step in their career leading a team while still managing their own small portfolio.
Youll be working alongside an experienced Manager and Assistant Manager supporting a team of 20 and ensuring service excellence across the department.
The Role
As Property Management Team Leader you will:
- Manage a small personal portfolio handling maintenance issues liaising with tenants and landlords arranging contractors processing invoices and providing regular updates.
- Act as a point of escalation for complex cases offering solutions and guidance.
- Monitor workloads across the team stepping in where needed to maintain efficiency.
- Support the Assistant Manager in developing strong contractor relationships and expanding the approved contractor panel.
- Encourage excellent customer service and foster strong landlord and tenant relationships.
- Assist with team initiatives internal competitions and events.
About You
Were looking for someone with:
- 3 years experience in property management (leadership or senior responsibilities preferred).
- ARLA qualifications (advantageous but not essential).
- Strong organisation and attention to detail with a passion for delivering excellent customer service.
- Confident communication and interpersonal skills.
- A proactive problem-solving approach and strong time management.
- IT proficiency (MS Office and property software experience).
Salary & Benefits
- basic (DOE)
- Bonuses year-end profit share (OTE up to 35000)
- Hybrid working after probation
- Full training and ongoing career development
- Support with professional accreditations (funded by the company)
Hours
- Monday to Friday 8:30am 5:30pm
- Based at Chelmsford during probation moving to a hybrid model thereafter.
This role is perfect for an experienced Property Manager ready to progress or a Team Leader keen to expand their responsibilities in a supportive and growing environment.
Required Experience:
Manager