Housing Resource Navigator

Founded as a settlement house in 1912 Trinity Alliance of the Capital Region Inc. offers a wide variety of resources and support tailored to meet the unmet needs of children individuals and families in the community we represent. From parenting and reading classes to food pantries anti-violence initiatives housing assistance and much more Trinity seeks to comprehensively strengthen our community in ways where it needs it when it needs it and how it needs short we fill gaps. We listen. We learn. We care. We take action! Trinity Alliance values: Collaboration Growth Justice & Compassion.

Our Mission

To strengthen and support our community by providing comprehensive compassionate services in partnership with our neighbors.

Our Vision

Trinity Alliance of the Capital Region will be a responsive agent for change growth and healing a community hub that not only leads but listens.

Position Summary

The Housing Resource Navigator supports community members with maintaining and/or securing safe and affordable housing. The Housing Resource Navigator will establish trusting relationships with community members and their families while providing culturally competent linguistically appropriate trauma-informed support and encouragement. This position will help overcome challenges related to housing security. Activities will include intake assessments resource and process navigation advocacy landlord/tenant mediation application assistance and financial coaching.

Key Responsibilities:

• Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA Trinity policies and procedures and other applicable regulations.
• Manage all financial assistance requests ensuring all required documents are obtained for evaluation.
• Conduct comprehensive intakes that will drive service delivery.
• Navigate housing concerns identified by community members including but not limited to:

• Housing applications
• Apartment viewings
• Department of Social Services
• Landlord/tenant mediation
• Section 8
• ID/Documentation
• Utilities

• Support community members with budget support and coaching.
• Coordinate services and pool resources with partner housing assistance providers.
• Maintain timely and accurate documentation in relevant electronic and paper-based platforms.
• Perform any additional duties as assigned.

Qualifications:

• High school diploma or equivalent. Some years of higher education preferred but not required
• At least 3 years of positive work history
• Strong computer skills. Experience working with electronic health records preferred
• Familiarity with community based organizations and like providers of services and programs
• Excellent crisis intervention case management and advocacy skills
• Valid drivers license insurance and good driving record

Salary $18.50 per hour.

In addition to a competitive salary you will enjoy a range of valuable benefits including 14 paid holidays health insurance starting at the beginning of your first full month of employment and immediate accrual of sick leave. Personal time will also be available from your first day on the job.

We are deeply committed to you and all our employees. You will also have opportunities for professional training and advancement within our organization.