Sales Executive - Multifamily
Sales Executive - Multifamily
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Job Description
ABOUT GREYSTAR
Greystar is a leading fully integrated global real estate company offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States manages overunits/beds globally and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .
JOB DESCRIPTION SUMMARY
The Sales Executive is responsible for supporting leasing occupancy and revenue objectives for our Multifamily portfolio. Youll be a part of the central leasing team responsible for key activities during the leasing journey of our potential residents. These activities include lead generation qualification and conversion scheduling and conducting viewings closing sales and completing the required administration.JOB DESCRIPTION
Key Role Responsibilities:
- Works as part of a team supporting and respecting other team members to deliver an exceptional resident journey.
- Responds to all incoming sales channels and initiate proactive outbound contact to convert our lead database.
- Answer all calls emails and live chat enquiries in a professional engaging and timely manner to hit the key central sales team KPIs.
- Qualifies potential applicants and ensures all data capture and details of the contact are updated in the relevant systems in an accurate and timely manner.
- Converts enquiries and leads into viewing appointments and leases to achieve multifamily leasing and occupancy targets.
- Conducts viewings and relevant follow-ups with prospects.
- Convert leads and tours into residents through needs-based selling and negotiation.
- Follows up on potential applicants required documentation contract returns and payment processing.
- Updates property portals (Rightmove Zoopla etc) to ensure all relevant apartments and properties are listed on the market and generate leads.
- Plans and organises daily activities to maximise productivity.
- Actively understands updates and improves knowledge of community amenities units and local area features.
- Supports all communities including cross-selling based on potential resident requirements.
- Undertakes activities to promote the property and monitors competitor activity.
- Assisting with the delivery of successful open days including the preparation and execution of event launch plans and requirements.
About You:
- Good level of general education evidencing literacy and numeracy.
- Proficient in the use of Microsoft office packages including Word Excel and Outlook as well as other systems such as databases/ booking systems e.g. Entrata/Yardi/Salesforce.
- Excellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment.
- The ability to influence adapt at pace and be motivated by exceeding customer service and sales targets.
- Evidence of organisation skills with the ability to multi-task and prioritise whilst maintaining a high level of accuracy and attention to detail.
- Culturally aware and able to adapt relationship-building communications and negotiation skills to suit the audience.
- A team player who is evidently approachable and welcoming.
- Proactive with a can-do attitude and an ability to act autonomously taking decisions and/or action when required.
- Proficient at using online and web tools/resources for gathering and presenting research and information.
- Fluent English verbal and written communication skills.
- Additional language skills are desirable.
Required Experience:
IC
Employment Type
Full-Time
