Business Intelligence Engineer II, Ring/Blink Customer Service Engineering Services
Business Intelligence Engineer II, Ring/Blink Customer Service Engineering Services
Posted on :
19-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Yearly Salary
$ 89600 - 185000
Vacancy
1 Vacancy
Posted on :
19-08-2025
Job Description
Were seeking a talented Business Intelligence Engineer to join our Customer Service Engineering Services team at Ring & this transformative role youll help architect and build our next-generation data warehouse while developing AI-powered dashboards that enable deep analytical capabilities for our business users. Youll establish data quality frameworks to ensure reporting accuracy and have the opportunity to contribute to various AI initiatives working alongside engineers who build large-scale enterprise software. This position sits at the intersection of traditional business intelligence and advanced technology offering the unique opportunity to work with advanced AWS services machine learning tools and enterprise-scale software development while impacting millions of customers through data-driven insights.
Key job responsibilities
* Design develop and maintain business intelligence solutions using Tableau and Amazon QuickSight
* Lead data engineering initiatives to modernize our data warehouse architecture
* Collaborate with stakeholders to understand reporting requirements and translate them into technical specifications
* Audit and rebuild legacy reports to ensure data accuracy and reliability
* Implement data quality frameworks and monitoring systems
* Develop ETL pipelines to integrate data from multiple sources including Salesforce AWS services and third-party applications
* Partner with cross-functional teams to establish data governance standards
* Create and maintain documentation for data models pipelines and reports
A day in the life
In this role youll lead the data analytics initiatives and develop business intelligence solutions using Tableau and QuickSight. Working closely with stakeholders youll translate business requirements into technical solutions while maintaining ETL pipelines that integrate data from Salesforce AWS services and third-party applications. Youll balance strategic projects with operational needs - from modernizing data warehouse architecture to implementing quality frameworks. As a key member of the CS Engineering Services team youll establish data governance standards and deliver impactful data-driven insights that drive business decisions.
About the team
The CS Engineering Services team powers customer service operations for Blink and Ring unifying expert Salesforce developers software engineers BI engineers and data scientists. We deliver innovative solutions that enhance customer experience and agent effectiveness through advanced solutions and data-driven insights. Our culture emphasizes rapid prototyping creative problem-solving and continuous learning through cross-training. Team members are empowered to think strategically and propose innovative approaches to complex problems.
- Bachelors degree in Computer Science Information Systems or related field
- 5 years of experience in business intelligence and data engineering
- Strong proficiency in SQL and data modeling
- Extensive experience with Tableau and/or Amazon QuickSight
- Experience with ETL tools and data pipeline development
- Understanding of data warehouse concepts and dimensional modeling
- Knowledge of Python or similar programming languages
- Experience with Salesforce reporting and analytics
- Familiarity with AWS services (Redshift S3 Glue etc.)
- Knowledge of dbt or similar data transformation tools
- Experience with real-time data processing and streaming
- Background in customer service analytics
- Certified AWS Data Analytics Specialist
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89600/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
* Design develop and maintain business intelligence solutions using Tableau and Amazon QuickSight
* Lead data engineering initiatives to modernize our data warehouse architecture
* Collaborate with stakeholders to understand reporting requirements and translate them into technical specifications
* Audit and rebuild legacy reports to ensure data accuracy and reliability
* Implement data quality frameworks and monitoring systems
* Develop ETL pipelines to integrate data from multiple sources including Salesforce AWS services and third-party applications
* Partner with cross-functional teams to establish data governance standards
* Create and maintain documentation for data models pipelines and reports
A day in the life
In this role youll lead the data analytics initiatives and develop business intelligence solutions using Tableau and QuickSight. Working closely with stakeholders youll translate business requirements into technical solutions while maintaining ETL pipelines that integrate data from Salesforce AWS services and third-party applications. Youll balance strategic projects with operational needs - from modernizing data warehouse architecture to implementing quality frameworks. As a key member of the CS Engineering Services team youll establish data governance standards and deliver impactful data-driven insights that drive business decisions.
About the team
The CS Engineering Services team powers customer service operations for Blink and Ring unifying expert Salesforce developers software engineers BI engineers and data scientists. We deliver innovative solutions that enhance customer experience and agent effectiveness through advanced solutions and data-driven insights. Our culture emphasizes rapid prototyping creative problem-solving and continuous learning through cross-training. Team members are empowered to think strategically and propose innovative approaches to complex problems.
- Bachelors degree in Computer Science Information Systems or related field
- 5 years of experience in business intelligence and data engineering
- Strong proficiency in SQL and data modeling
- Extensive experience with Tableau and/or Amazon QuickSight
- Experience with ETL tools and data pipeline development
- Understanding of data warehouse concepts and dimensional modeling
- Knowledge of Python or similar programming languages
- Experience with Salesforce reporting and analytics
- Familiarity with AWS services (Redshift S3 Glue etc.)
- Knowledge of dbt or similar data transformation tools
- Experience with real-time data processing and streaming
- Background in customer service analytics
- Certified AWS Data Analytics Specialist
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89600/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
