Client Outreach Associate
Client Outreach Associate
Posted on :
19-08-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Client Outreach Associate
About Idenfo:
Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC AML and digital onboarding solutions for banks FinTechs and regulated businesses. Powered by AI biometrics and real-time compliance screening our SaaS platform makes onboarding faster smarter and fraud-proof all while keeping customer journeys seamless.
About the Role:
Key Responsibilities:
- Lead generation across 15 regions with a focus on DNFBP companies (e.g. real estate gold audit firms).
- Import and format lead data into Pipedrive CRM.
- Perform CRM management by cleaning and maintaining accurate records fixing errors removing duplicates and validating email IDs and contact details.
- Tag and organize leads by business type to ensure targeted outreach.
- Conduct market research using online sources (Google directories industry databases etc.) to fill missing information or build new lead databases.
- Execute email outreach campaigns through Pipedrive to targeted leads.
- Monitor email engagement (opens clicks responses) and follow up promptly with leads to maximize conversion opportunities.
- Conduct sales calls to potential leads introducing the service qualifying interest and addressing initial queries.
- Schedule product demos for interested leads and hand over qualified leads to the sales team.
- Coordinate closely with the sales team to track lead progress and status updates.
- Update lead remarks and move them through the correct stages in Pipedrive.
- Work with the marketing team to receive content and campaign details for outreach activities.
- Share end-of-day updates via WhatsApp (e.g. leads added calls made tasks completed).
- Maintain clear professional English communication in all written and verbal interactions with prospects and internal teams.
Qualifications & Experience
- A/O Levels or Bachelors degree in Business or a related field (or equivalent experience).
- Fresh (0) to 1 years of experience in sales consulting or business development.
- Excellent written and verbal communication skills.
- Proficiency in English (spoken and written).
- Strong ability to multi-task organize and prioritize work.
- Ability to use Microsoft Office Suite Proficiently.
- Female candidates are strongly encouraged to apply.
We thrive in a fast-paced innovative and customer-driven environment. Our culture encourages collaboration adaptability and continuous growth. We believe in recognizing and rewarding talent fostering a space where ideas are valued and empowering individuals to make an impact.
People
Our team is made up of dedicated professionals from diverse backgrounds all working towards a common goal - delivering excellence to our clients. We encourage proactive problem-solving ownership and a strong customer-first mindset.
If youre a passionate sales professional who thrives in a consultative and growth-oriented environment wed love to hear from you! Join Idenfo and be part of our journey to revolutionize compliance solutions.
Employment Type
Full Time
Key Skills
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