BPO HR Manager - Ortigas
BPO HR Manager - Ortigas
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Salary Not Disclosed
1 Vacancy
Job Description
About the job: HR Manager (Ortigas) Onsite
Work Setup: 100% Onsite
Schedule: shift
Location: Ortigas
Non-negotiables:
- At least 3 years experience as HR Manager in a BPO setup
- Must have experience with end-to-end talent acquisition for both volume and support leadership for BPO roles
- Champion in ER EE and Comp & Ben
Responsibilities:
- Develop and execute HR strategies that support local operations while aligning with the global HR framework.
- Lead end-to-end recruitment efforts in the Philippines including talent sourcing interviews hiring and onboarding.
- Drive employee engagement initiatives and create a positive work culture across distributed or remote teams.
- Oversee performance appraisal cycles and ensure timely feedback and development planning.
- Ensure compliance with Philippine labor laws statutory regulations and company policies.
- Handle employee relations matters with empathy and professionalism addressing concerns grievances and disciplinary actions as required.
- Administer compensation and benefits programs in line with market benchmarks and internal parity.
- Identify training needs and implement learning and development initiatives for employee growth and retention.
- Maintain accurate employee records and HR metrics for reporting and analytics.
- Act as the local HR point of contact for leadership and employees providing strategic guidance and day-to-day support.
Qualifications and Requirements:
- Proven experience (5 years) as an HR Manager or Senior HR Executive preferably supporting operations in the Philippines.
- Strong knowledge of Philippine labor laws government compliance and HR best practices.
- Hands-on experience with HR software payroll systems and digital HR tools.
- Excellent communication negotiation and interpersonal skills.
- Demonstrated ability to lead HR initiatives in a fast-paced growth-oriented environment.
- Degree in Human Resources Business Administration or a related field.
- Must be flexible to work in night shifts with the team
- Must be willing to work from the office.
Employment Type
Full Time
