SUMMARY
The Market Attendant provides exceptional customer service handles sales transactions maintains inventory and ensures the overall presentation and cleanliness of our on-site resort store.
Status: Part time seasonal
Hourly rate: $18/hour
Schedule: 6:30am-12:30pm Monday-Tuesday Thursday-Friday
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service Responsibilities:
- Provide exceptional customer service by greeting guests assisting with inquiries and offering product recommendations to enhance their experience at Juniper Preserve.
- Foster effective communication and teamwork with colleagues and other departments to ensure a seamless guest experience.
Sales and Transaction Responsibilities
- Efficiently handle sales transactions process payments and maintain accurate cash registers and inventory records.
- Utilize upselling techniques to maximize revenue and enhance guest satisfaction.
Product Knowledge and Inventory Management Responsibilities:
- Possess an in-depth understanding of the stores merchandise including its features benefits and pricing to effectively guide guests in making informed purchase decisions.
- Monitor and replenish stock levels ensuring adequate supplies are available at all times.
- Conduct regular inventory counts identify discrepancies and collaborate with the management team to optimize stock control.
Store Presentation and Maintenance Responsibilities:
- Maintain the cleanliness and organization of the store including shelves displays and storage areas.
- Arrange products in an appealing manner to enhance visual appeal and create an inviting shopping environment.
- Coordinate with housekeeping and maintenance staff to promptly address any store-related issues.
Promotion and Sales Growth Responsibilities:
- Proactively promote special offers discounts and promotions to increase sales and encourage guest engagement.
Compliance and Safety Responsibilities:
- Adhere to all company policies procedures and safety guidelines including proper handling of cash following security protocols and maintaining confidentiality of guest information.
Other Duties:
- Support Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.
QUALIFICATIONS
- Able to pass a drug test.
- Retail experience required.
- Must be dressed neatly and well-groomed in company-approved uniform at all times.
- Must be able to operate P.O.S. computer make change correctly and make credit card transactions accurately.
- Must stand walk and sit during the entire shift.
- Must be able to hear well amidst loud background noise.
- Must be able to write or memorize orders.
- Must balance at the end of each shift.
- Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases and under the age of 25 for tobacco purchases.
- Previous experience in a customer service or retail environment is highly desirable.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Excellent communication skills to engage and assist guests effectively.
- Basic math skills and proficiency in handling cash transactions.
- Organizational skills to manage inventory and maintain store appearance.
- Ability to work in a fast-paced environment while providing exceptional service.
- Flexibility to work varying shifts including weekends and holidays.
- Knowledge of resort amenities.
CERTIFICATES LICENSES REGISTRATIONS
- Must maintain current Food Handlers Card and OLCC Service Permit.