Victim and Restitution Specialist (Administrator III)
Victim and Restitution Specialist (Administrator III)
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$ 58872 - 81228
1 Vacancy
Job Description
Department Information
- This position is not subject to the Hiring Freeze as outlined in Executive Order D.This position is open only to Colorado state residents.
The Victim and Restitution Specialist is dedicated to standing alongside victims and witnesses during one of the most challenging times in their lives. Guided by the principles of the Colorado Victims Rights Act this role blends compassion with action offering clear explanations of the criminal justice process ensuring rights are upheld and providing steady support from first contact to case resolution. Working closely with prosecutors law enforcement and community partners you will coordinate logistics like court schedules and travel help gather documentation for restitution and maintain open trustworthy communication with those you serve. If you are passionate about advocacy skilled in organization and committed to making a real difference for people impacted by crime this position offers a meaningful opportunity to serve your community.
WHO WE ARE
The Office of the Attorney General/Department of Law is the Peoples Lawyer. The Attorney General Phil Weiser was elected by the people of Colorado and is the States chief lawyer and law enforcement official. Our vision for the Department of Law is: Together we serve Colorado and its people advancing the rule of law protecting our democracy and promoting justice for all. Our core values and commitment to diversity equity and inclusion drive our actions and demonstrate our focus on being principled public servants who are innovative and better together.
Visit our website to learn more: of JobThis position is open only to Colorado state residents.
WHAT YOU WILL DO
This work unit exists to conduct criminal investigations and prosecute diverse criminal offenses such as auto theft drug-related crimes and narcotics trafficking election crimes environmental crimes homicides human trafficking identity theft organized retail crime public corruption related offenses and state tax fraud as well as violations of the Colorado Organized Crime Control Act (COCCA). This unit also works with federal and international authorities to investigate violent crimes and apprehended fugitives detainees and victims/witnesses needed for trial. This unit receives multiple referrals and evaluates them to determine if they warrant further investigation and criminal prosecution in state court. Often the unit acts as the lead investigative agency gathering information from partnering law enforcement and regulatory agencies not limited to numerous local state and federal agencies within the State of Colorado. This unit also receives completed or ongoing investigations from other law enforcement agencies for subsequent prosecution. This unit provides training and technical assistance to law enforcement agencies within the State of Colorado and as requested the Special Prosecutions staff will provide advanced training at a national level on certain topics.
This position will work to support victims and witnesses through the criminal justice process. It will primarily assist the Criminal Justice Section Special Prosecutions Unit in working with crime victims and witnesses. If the Special Prosecutions workload permits this position may also support other units within the Criminal Justice Section. This position will interact with crime victims and witnesses by explaining and clarifying the criminal justice system and proceedings as well as explaining court procedures and protocols; providing support prior to testimony; escorting victims and witnesses to court for trials or oral arguments; scheduling witnesses to testify and contacting them when scheduling changes occur; making travel arrangements for victims and witnesses and being available during court proceedings such as hearings and trials; initiating correspondence answering inquiries referring victims to additional services; engaging in supportive interaction with victims and witnesses; collaborating with service providers throughout the state; serving as an expert resource on victim issues and the Colorado Victim Rights Act (VRA). This position will also act as a restitution specialist assisting in administering coordinating and processing court-ordered restitution in criminal cases. Working closely with victims attorneys law enforcement and court staff this role ensures timely accurate preparation and support related to restitution matters. This position may be required to assist with special projects assigned by this positions direct supervisor. Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
WHAT WE ARE LOOKING FOR
Minimum Qualifications:Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.
Six (6) years of professional experience in at least one of the following areas:Providing victim or witness advocacy or supportAdministering restitution-related programs or services.
OR
A combination equal to six (6) years of related education and/or professional experience in at least one of the following areas:Providing victim or witness advocacy or supportAdministering restitution-related programs or services.
If qualifying with Education you will be required to provide a copy of your transcripts.
Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution such as The National Association of Credential Evaluations Services in order to be given credit for the degree.
Required Competencies:The following knowledge skills and abilities are required for this position and will be considered during the selection process including examination and/ or interview:- Demonstrated organizational skills including the ability to multi-task prioritize tasks and meet deadlines.
- Strong oral and written communication skills including the ability to communicate concisely and effectively.
- Customer service and interpersonal skills including the ability to work on a team.
- Strong critical thinking and analytical skills.
- Working knowledge of the Colorado Victims Rights Act and victim rights compliance requirements.
- Victim advocacy experience (experience may include working within a District Attorneys office nonprofit organization or volunteer victim services program.)
- Knowledge of restitution processes including collection documentation and analysis.
- Experience with court and criminal procedures witness coordination and case scheduling.
- Intermediate or advanced proficiency with Microsoft Excel and other office software for data management and reporting.
- Experience serving as a liaison between victims/witnesses and legal teams.
- Strong verbal and written communication skills with the ability to explain legal processes clearly to victims and witnesses.
- Active listening skills and experience building rapport and trust with victims.
- Organizational skills to manage schedules coordinate witness travel and ensure timely court appearances.
- Analytical ability to interpret restitution data and identify discrepancies.
- Professional resilience to manage emotionally charged or stressful situations while maintaining empathy and compassion.
- Experience working in a setting that required the ability to adapt quickly.
- Experience working with multidisciplinary teams.
Conditions of Employment:- Applicants must pass a thorough background investigation prior to appointment.
- This position may offer flexible work arrangements working both remotely and in office. This position will initially be required to work in office a minimum of three days per week but additional flexibility may be offered following the completion of a successful training period.
- Position may be required to work outside of regular business hours including possible early mornings evenings weekend and overnight assignments. Position must have a valid CO drivers license.
- Colorado Department of Law participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
HOW TO APPLY
Required Application Materials: Applicants may redact information that identifies their age date of birth or dates of attendance at or graduation from an educational institution.
1. A completed State of Colorado Application: Applicants are responsible for ensuring that the application provided is fully completed and clearly describes their education training and experience as it relates to this position. Applications left blank or marked See Resume will not be considered.2. Resume: A detailed resume outlining your background skills and experiences including previously held positions and academic background.Your resume will be reviewed as part of the comparative analysis process.
3. Cover Letter: A brief cover letter detailing your interest in the position and relevant experience isrequired.
Veterans Preference: In order to be considered for veterans preference you must attach a copy of your DD214 forms as well as any documentation required to prove disability or marital status.
Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position. If your application does not demonstrate that you meet the minimum requirements you will be notified that you will not proceed in the selection process for this position. If your application is rejected and you have questions you may contact Daisy Zepeda at or.
Assessment Information:
Colorado Revised Statutes require that all state employees be hired and promoted through comparative analysis of merit and fitness. Upon meeting the minimum qualifications the next phase of the process is typically a structured application/resume review by a panel of subject matter experts against the job duties and/or preferred qualifications in this job announcement to determine technical competence depth and breadth of experience and potential job fit.- Technical Competence Technical experience as it relates to the duties outlined in this job announcement.
- Depth and Breadth of Experience Experience that covers multiple areas outlined in this job announcement and demonstrates the level of responsibility assigned.
- Job Fit Experience will be evaluated to determine how well experience aligns with and meets the business needs of this position. Current experience is preferred.
Appeal Rights: If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email US Mail faxed or hand delivered within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board go to or refer to 4 Colorado Code of Regulations (CCR) 801-1State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes at under Rules.Supplemental Information
WHY WORK FOR US
We Embrace Flexibility
We aim to produce outstanding work product for all of our customers
We Are Committed to Diversity Equity and Inclusion
At the DOL our commitment to DEI is thriving. We know that we are better together when our differences are valued and everyone is inspired and empowered to contribute. As such we strive to provide a safe environment where individuals feel valued and respected for who they are; demonstrate a behavior and mindset where differences are welcomed and individuals are treated equally and empowered to do their best work; and promote growth and innovation through a diverse workforce. We empower an active Diversity Equity & Inclusion Impact Team that creates approaches to ensure safe spaces and a culture supportive of people being their authentic selves hosts events and programs on DEI areas important to our employees enables development and sustainability of resource groups that give a voice to historically marginalized populations focuses on retaining our incredible talent and more! If your professional goals include promoting growth and innovation with colleagues who recognize that we are better together when our differences are valued and respected then DOL is your place to be!
We Have Strong Core Values
Our core values drive our actions. At the Department of Law we are: 1) principled maintaining the highest ethical standards rigorous legal analysis and careful evaluation of facts; 2) public servants who are always ensuring our work is not about us but instead is about the people of Colorado; 3) innovative by seeking to identify the best approach make deliberate decisions and look to improve; and 4) better together by working to support each other and collaborate.
We are Committed to Developing our Employees
We are deeply invested in our talent and regularly provide meaningful opportunities for personal and professional growth through training and coaching. Further our professional development and performance goal setting process is collaborative and ongoing and aimed at helping our employees grow and succeed.
We Offer Excellent Benefits
In addition to the comprehensive State of Colorado benefits package including competitive medical and dental health plans employer-paid life insurance paid holidays retirement plans with Colorado PERA and vacation and sick leave earned each month there are many other unique benefits that we offer including:- Medical and dentalhealth plans
- Employer-paid life insurance
- Paid vacation and sick leave earned each month
- 10 paid holidays per year
- Public Service Loan Forgiveness A borrower may qualify for forgiveness by making 120 on-time payments while employed full-time in public service if they have certain kinds of federal loans in a qualifying repayment plan
- Free access to an on-site fitness center
- Strong flexible retirement benefits including 401K and 457 plans
- Distinctive career advancement opportunities throughout the State personnel system
- Excellent work-life programs such as flexible work schedules professional development opportunities and an employee discount program
The Department of Law is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator Julie Christopher at or call .
If you have any questions regarding this position please contact HR Specialist Daisy Zepeda at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
