Law Office Manager & Director of Operations
Law Office Manager & Director of Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 90000 - 110000
1 Vacancy
Job Description
We are looking for a Law Office Manager/Director of Operations who is a savant of workflow and project management who deeply understands employee accountability and engagement who is metrics-driven and KPI-obsessed and who will be invested in making important contributions to the success of the Firm.
We are an Estate Planning Law firm in Miami that started 10 years ago and has grown rapidly since 2019. Our goal is to double gross revenue in the next 18 months and we are going to need a dedicated Operations Director to get us there.
Weve done a few things right and we are proud of the firm weve built... but there is a lot of room for right person for this position is someone who also shares that same philosophy.
All submissions will be kept totally youre interested in applying to this position please FOLLOW THE INSTRUCTIONS AT THE END OF THIS POSTING.
Reports To:
The Managing Partner but with a great deal of delegated management and decision-making authority to truly run/manage the business end of the law firm.
About the Position:
We are seeking a Professional with the experience and maturity to keep the Firms needs at the forefront and work closely with the Owner on strategy policy problem-solving and decision-making. The right person for this position will be able to help me help you and get the job done.
This position will be responsible for helping in the planning organizing directing and controlling the day-to-day operations of the Firm and for directing the implementation of Firm is responsible for a wide range of responsibilities in all phases of law firm administration including personnel finances and business short everything but the practice of law.
The People:
- You will play a major role in shaping this firms culture and business strategy so we need someone with significant hands-on position has broad discretion and authority to manage the people throughout i.e. you will need to hire oversee training assess retrain potentially fire and not be afraid to start all over again until we find the A-Players that we will need to grow.
- Accountability should be your middle name. Do not apply if you want to be friends with your team more than you want to manage and hold them accountable
- If you can help us create a culture that is professional service-oriented systems-focused and KPI-drivenwhere everything that matters is clearly written down clearly communicated and clearly measured then you may be the one for us
- You will create employee scorecards with individual and department KPIs to measure against. You will obsessively monitor every team members contribution to the firm and will know you have done a good job when everyone in the production is hitting their numbers.
The Financials:
- We have a Bookkeeper and we have a Fractional CFO but you must still have some financial background and be familiar with the review and analysis of key financial reports used for the data-driven management of a law firm.
- You will oversee financial operations and develop key finance and accounting tools for us to review including cash flow forecasting reports financial forecasts budgets performance reports etc. which will help us make informed strategic business decisions. You will ensure the accuracy and reporting of monthly financial reports prepared each month by the bookkeeper.
- You will be maximizing the profitability and productivity of the team by determining if the Firm is understaffed or overstaffed whether employees are overpaid or underpaid; and building the tools and training to help those employees lean in to their biggest strengths so they can be happy and productive and the Firm can get the highest ROI.
The Systems:
- Acquiring and analyzing data should be one of your favorite pastimes!
- We are building a firm where systems run the business and people run the position is responsible for improving both our people and our systems.
- The primary tools of this position are policies procedures checklists templates examples scripts and software (referred to as PSPs for short) which come together to compose systems that make the Firm more productive and profitable. You are going to be responsible for creating managing and overseeing those systems to ensure they are being executed according to our established standards. A key part of your job is to create and implement best practices that transform an ineffective system into a profitable and productive one.
HR /Management Responsibilities:
- Recruit onboard and train new personnel. Retrain current personnel as applicable.
- Conduct performance reviews. Accountability and management of staff.
- Develop and manage a proactive and organized sales process and pipeline and track achievement against strategic objectives and the business plan.
- Create an internal audit system to trigger red flags when systems are not working optimally investigate the reason for the failures and propose solutions (whether related to personnel technology workflow etc.).
- Refine and maintain the Firms technology infrastructure to minimize waste and maximize internal efficiencies within the Firm.
Systems Development Responsibilities:
- Refine SKUs and PSPs and train staff on the same.
- Create Audit and enforce PSPs.
- Optimize firm technology and firm efficiency.
- Must be tough as nails.
- Should have prior Law Firm experience.
- Be fast-paced and scrappy.
- Have a high energy level and are even a little impatient.
- Be metrics-driven and KPI-obsessed.
- Sharp and driven with an unshakeable work ethic.
- Seek out and uncover performance issues and implement solutions.
- You must have experience managing a team of more than 15 people.
- Not only adapt to change but also seek and drive change toward growth.
- You must embrace candor in communications and interactions.
- Having keen conflict resolution (not conflict avoidance) skills.
TO APPLY:In addition to your resume submit a cover letter (it will prompt you to do so) and include the following information:
- Why are you interested in this position
- How does this position align with your career goals
- What will you bring to the table
- I am the ONE (start your cover letter with this line).
Compensation:
$90000 - $110000 (depending on skill and experience) yearly with a full benefits package
Required Experience:
Director
Employment Type
Full Time
