Account Manager

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

Are you ready to lead the charge in one of the fastest-growing sectors of industrial automation ABB Robotics is seeking a dynamic and driven sales professional to spearhead strategic growth in the eCommerce and logistics space. This is your opportunity to be at the forefront of cutting-edge robotics solutions helping global and local businesses transform their operations with intelligent automation. As part of ABBs Business Line Industries sales strategy youll play a pivotal role in expanding our market presence and driving profitable growth as you develop implement and manage strategic account plans targeting key players in the eCommerce and logistics automation sector.

As an Account Manager within ABB Robotics youll play a central role in driving growth and innovation in the automation of eCommerce and logisticstwo of the most rapidly evolving industries. Reporting into the UK & Ireland organization and operating remotely youll be responsible for both strategic account management and proactive business development with a strong focus on delivering tailored automation solutions that meet the unique needs of end users.

Youll lead the sales cycle from initial engagement through to closing working closely with internal technical teams marketing and channel partners to ensure seamless delivery. Your role will involve negotiating specifications and pricing preparing customer proposals and maintaining accurate records in Salesforce CRM to support pipeline visibility and forecasting.

In addition to managing existing accounts youll actively seek out new opportunities identifying emerging trends and customer pain points that ABBs robotics solutions can address. Youll be expected to monitor project progress resolve challenges swiftly and maintain a strong understanding of customer financial health to mitigate risk and protect ABBs commercial interests.

This is a role reporting into the UK & Ireland organisation and home based.

Our Team Dynamics

Our teams support each other collaborate and never stop learning. Everyone brings something unique and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

Your Role and Responsibilities

In this role youll help run what runs the world by taking on meaningful work that drives real impact. Your main responsibilities include:

• Drive Strategic Sales: Develop and execute account plans to grow ABBs presence in the eCommerce and logistics automation sector focusing on volume mix and profitability.

• Lead Business Development: Identify and engage new end users uncover emerging opportunities and position ABB as a trusted automation partner.

• Manage Customer Relationships: Build long-term partnerships by understanding customer needs negotiating specifications and pricing and ensuring high satisfaction.

• Coordinate Sales Activities: Collaborate across internal teams and channels to deliver seamless solutions including working with indirect sales partners where needed.

• Oversee Project Pipeline: Monitor current and upcoming projects manage opportunity tracking and visit reports in Salesforce CRM and ensure timely follow-up.

• Mitigate Risk: Monitor client financial status manage contractual and pricing risks and report changes to relevant internal stakeholders.

Qualifications for the Role

• Minimum 3 years experience in a sales role ideally within automation or robotics

• Proven track record of success in business development and strategic sales

• Experience in the eCommerce and/or logistics sectors

• Strong negotiation communication and relationship-building skills

• A strategic thinker with a proactive results-driven mindset

• Familiarity with Salesforce CRM or similar tools

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary

• 25 days annual leave plus bank holidays

• Competitive contributory pension scheme

• Life assurance

• Flexible benefits scheme (Includes options to buy/sell holidays health checks dental eye care gym memberships cycle to work gadget discounts and more)

• Internal mobility opportunities mentorships & access to projects globally

• Employee Assistance Programme

• Generous employee referral scheme

• Company car

• Working from home

• Private medical cover

• Generous bonus scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisations dedication to a better world of work and exhibits this through excellent HR policies and people practices.

More about us

ABB Robotics & Discrete Automation Business area provides robotics and machine and factory automation including products software solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine . Be part of the team where progress happens industries transform and your work shapes the What Runs the World.

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