Shelter Technician - Dog Shelter - Community Services
Shelter Technician - Dog Shelter - Community Services
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Job Description
Marion County requires on-site work. Remote work is not available.
GENERAL STATEMENT OF DUTIES
Independently and in cooperation perform a variety of skilled and semi-skilled work essential for the operation of the Marion County Dog Services using recognized best animal sheltering practices and established practice and procedures.
SUPERVISION RECEIVED
Works under the general supervision of theShelter Operations Manager or designee as assigned by the superior who assigns work sets goals inspects results and reviews performance for compliance with shelter policy and procedures national standards of best practices laws and regulations.
SUPERVISION EXERCISED
Supervision exercised is not typically a responsibility of positions in this classification; however positions may provide training and give instruction to volunteers inmate work crew and other shelter staff.Typical Duties - Duties include but are not limited to the following
Maintain a clean sanitary and safe environment for animals and people.
Provide basic animal care and enrichment based on The Five Freedoms: freedom from hunger and thirst discomfort pain injury or disease to express normal behavior and from fear and distress.
Assist management in evaluating improving developing and implementing standard operating procedures and protocols.
If Adult in Custody (AIC) crews are utilized: Train and oversee AIC workers to carry out daily kennel cleaning and sanitizing dog care (feeding enrichment exercise etc.) and other assigned duties. Exercise direct oversight of AIC workers; including AIC orientation job assignment scheduling reviewing work and providing training in procedures and protocols.
Identify adoptability based on established protocols.
Provide mental and physical exercise to dogs daily physical exercise mental enrichment (food puzzles environmental enrichment training toys etc.) through direct interactions or via training inmate workers and volunteers.
Responsible for working safely and following all applicable safety health rules. Maintain and cultivate relationships. Responsible for reporting any unsafe condition to supervisor. Workers are expected to stop work when conditions are unsafe and could lead to significant property damage serious injury or death.
Perform humane euthanasia as directed by management.
Assist customers searching for lost dogs and those bringing stray dogs into the shelter. Counsel owners as needed regarding medical or behavioral concerns noted during their dogs stay at the shelter. Collect usable data to document and review at time of intake. Intake dogs prepare for disposition (also known as Advanced Animal Care duties) receive lost dogs and administer routine medications vaccinations microchip and other necessary treatments. Safely and humanely examine weigh handle and observe dogs. Work with dogs of all sizes ages temperaments and needs in a safe and humane manner. Observe and document health of dogs to rapidly identify any illness injury or change in status; report to veterinary staff and supervisor.
Provide professional and compassionate customer service by demonstrating empathy and professionalism to all internal and external customers. Use good judgment and act on opportunities to educate; approve or deny adoptions; remain calm in difficult situations; create solutions to meet the needs of the customer and the organization.
SPECIALTY PROGRAMS
All authorized specialty programs will provide value to our community citizens and animals. Specialty programs encompass internal and external training and education including instruction to staff inmate workers volunteers and the community. Keep all program materials and programs up to date including orientation materials manuals handouts etc. Below is an example of special programs but not an exhaustive list:
Behavior Training & Dog Walking Program
In accordance with established guidelines and protocols ensure all dogs are behaviorally evaluated. Responsible for creating behavior plans for dogs with behavioral challenges and ensure proper implementation. Provide daily enrichment including providing daily playgroups. Able to break up dog fights safely and effectively provide behavioral guidance via phone and email and provide dog handling and body language classes for staff volunteers customers and inmates. Assist in developing content and provide hands-on training to volunteer staff. Provide immediate feedback addresses concerns and offers guidance regarding dog handling. Assist with ongoing volunteer trainings orientations and meetings.
Transfer Partners
Communicate to internal and external customers to effectively handle all outgoing transfer requests. Maintain and cultivate relationships as well as serve as the primary point of contact with shelter and transfer partners within and outside of Marion County. Stay current on available shelter dogs assess for transfer and follow policy and procedures related to working with partners. Network to expand additional rescue and shelter program resources. Coordinate with transfer partners by reviewing medical and behavior records and discussing specific needs of individual dogs. Reach out to partners regarding dogs in need of special assistance.
Foster Care
Work with the Volunteer Coordinator to recruit train mentor and serve as primary contact for foster volunteers. Monitor and provide feedback and assistance to foster volunteers. Facilitate movement of shelter dogs into and out of foster care. Coordinate with Veterinary Team to ensure foster dogs receive appropriate and timely medical checks booster shots and other routine treatments. Provide advice to foster home regarding basic animal care. Ensure foster dog locations and foster volunteers information is accurate in the shelter database. Manage the foster database using Volgistics and Shelter Buddy software. Maintain and update Foster Facebook Page and contribute to other social media in conjunction with Volunteer Coordinator.
AdoptionReview adoption applications and actively engage members of the public in the adoption process. Create profiles for adoptable dogs. Conduct adopt meets with prospective adopters and educate adopters about proper care and individual needs of various dogs.
- Other duties as assigned by your supervisor.
Requirements for the Position
EXPERIENCE AND TRAINING
- Graduation from high school or equivalent; AND
- One year of experience in customer service basic computer skills and record keeping; AND
- One year of experience in an animal-related field such as veterinarian assistant animal training facility or shelter work; OR
- Any satisfactory combination of work education training or experience relevant to the position as determined by Marion County.
NECESSARY SPECIAL REQUIREMENTS- Must possess a current drivers license in the applicants state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: pass a criminal history background investigation; however conviction of a crime may not necessarily disqualify an individual for this classification.
- Obtain Euthanasia Certification with the State of Oregon or be able to obtain within 6 months of employment.
- This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: assignment isrepresented by a union.
- This is a full-time position which is eligible for overtime.
- Typical Work Schedule: 40 hours/week with a rotating schedule which could include weekends and holidays.
KNOWLEDGE SKILLS AND ABILITIES
Working knowledge of animal behavior and basic animal health; safe and efficient animal handling; paperless record keeping; use of specialized computer software. Some knowledge of state and county laws ordinances local regulations and policies and procedures governing the control impoundment retention and release of dogs.Skills and abilities to safely and compassionately handle and care for dogs of varying temperaments in stressful situations and environments. Safe and effective use of specialty equipment along with appropriate maintenance of equipment. Establish and maintain cooperative respectful and positive working relationships with internal and external customers; provide customer service in a friendly and effective manner.
PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; distinguishes colors and shades; stands; sits; moves about the work area; bends forward; stoops; climbs 1 floor of stairs; crawls; reaches overhead; lifts up to 50 lbs.; pushes and pulls up to 60 lbs.; moves carts weighing up to 175 lbs.; carries up to 30 lbs.; operates a keyboard; utilizes rapid mental/hand/eye coordination; speaks clearly and audibly; reads 12 pt. font; hears a normal speech level.
PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.VISA SPONSORSHIP
Marion County does not offer VISA sponsorship. Within three days of hireyou will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.VETERANS PREFERENCE
Applicants are eligible to use Veterans Preference when applying with Marion County in accordance with ORS 408.225 408.230 and 408.235 and OAR and . Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.DOCUMENTS REQUIRED FOR VETERANS PREFERENCE
- One of the following:
- MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
- Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
- Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
- In addition to one of the above documents Disabled Veterans must also submit one of the following:
- A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
- Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
You can request copies of your military service record through the National Archives website at County is an Equal Opportunity Affirmative Action Veteran and Disability employer committed to increasing the diversity of its workforce.
Applicants with a disability may request reasonable accommodation through Human Resources in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mailHuman Resourcesif you wish to request an accommodation.
- One of the following:
Required Experience:
IC
Employment Type
Full-Time
