Floor Supervisor Logistics Industry - Siltara , Chhattisgarh
Floor Supervisor Logistics Industry - Siltara , Chhattisgarh
Posted on :
18-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
A Floor Supervisoroversees daily operations on a specific area (like a retail floor hotel floor or call center floor) ensuring smooth workflow employee performance and customer satisfaction.They are responsible for leading and motivating a team maintaining standards and addressing issues to optimize efficiency and productivity.
Heres a more detailed breakdown of the responsibilities:
General Responsibilities:
- Supervising and Leading Teams:Floor Supervisors manage and motivate a team of employees providing guidance delegating tasks and monitoring performance.
- Ensuring Operational Efficiency:They ensure that daily tasks are completed effectively maintain a smooth workflow and address any operational issues that arise.
- Maintaining Standards:Floor Supervisors uphold company policies procedures and standards for customer service product quality and safety.
- Customer Service:They address customer concerns handle complaints and ensure a positive customer experience.
- Inventory Management:In retail settings they may oversee inventory ensuring proper stocking and organization.
- Training and Development:They may be involved in training new employees and providing ongoing coaching to existing staff.
Specific Duties:
- Assigning tasks and responsibilities:Allocate work based on employee skills and experience.
- Monitoring employee performance:Provide feedback conduct performance reviews and identify areas for improvement.
- Addressing employee concerns:Resolve conflicts answer questions and support team members.
- Enforcing company policies:Ensure adherence to established rules and regulations.
- Managing customer interactions:Handle complaints resolve issues and ensure customer satisfaction.
- Opening and closing procedures:May be responsible for opening or closing the location and securing the premises.
- Maintaining a safe and clean environment:Ensure the work area is safe organized and clean.
- Reporting and communication:Communicate with management and other departments to address issues and improve operations.
Skills and Qualifications:
- Leadership and management skills:Ability to motivate guide and supervise a team.
- Communication skills:Ability to communicate effectively with employees customers and management.
- Problem-solving skills:Ability to identify and resolve issues quickly and effectively.
- Organizational skills:Ability to prioritize tasks manage time and maintain an organized workspace.
- Customer service skills:Ability to provide excellent customer service and handle complaints professionally.
- Product knowledge:Familiarity with products services and procedures relevant to the specific industry.
- Technical skills:Depending on the industry may require basic computer skills or knowledge of specific equipment.
JOB APPLY
DETAILS -
Name - NAMRATA
Number -
Mail id -
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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