Transplant Financial Coordinator

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Day - 08 Hour (United States of America)

Changing the Future of the Solid Organ Transplant Unit: The Solid Organ Transplant unit serves patient populations including those referred for advanced heart lung liver and kidney therapies. Allied Health team members serve on the front lines with opportunities to:
Assist patients as they navigate the transplant financial process
Participate in process improvement
Be Part of a Tight Knit Team: Our departments are tight knit collaborative and supportive as they provide top tier care for patients. The Solid Organ Transplant unit allows staff a positive work environment open communication strong relationships and team work to feel supported in and outside of their role.
Opportunities to Grow: Allied Health professionals in our Solid Organ Transplant unit have access to: TFCA Conference
Competitive Benefits: Allied Health professionals serving in the Solid Organ Transplant unit receive: On Call Pay
*The ideal candidate will have transplant experience.
Shift / Schedule: The shift is full-time 8 hours and includes on-call rotation after hours which includes nights and weekends and requires quarterly in-person meetings.

This is a Stanford Health Care job.

A Brief Overview
The Financial Coordinators primary responsibility is to assist in tracking and documenting admission authorizations for transplant patients being admitted for evaluations hospitalizations and other admissions or outpatient procedures. Acts as liaison to Patient Financial Services-hospital and professional third party payors and contracting. Responsible for ensuring maximum coverage for patients and hospital reimbursement.

Locations
Stanford Health Care

What you will do

• Obtains and assures timely and accurate receipt of prior financial authorizations for patients being admitted to transplant hospitalizations general surgery procedures and other admissions related to transplant.
• Ensures that insurance coverage is available for aftercare and is evaluated and documented. Obtains benefits and prior financial authorizations for out-patient procedures by patients receiving services at Stanford Hospital and Clinics hospitalizations general surgery procedures and other admissions related to transplant.
• Initiates registration in SMS and IDX systems as necessary. Copies medical information from Transplant charts; Files authorizations financial documentation in Financial Transplant charts.
• Meets with prospective patients and their families regarding insurance benefits and clarifies scope of insurance coverage as needed; assists with their application processes and in obtaining other coverage. Consistently documents all interactions with patient families and insurance carriers.
• Attends weekly financial clearance meetings with transplant program team.
• Develops and maintains professional relationships with insurance carriers utilizations review managers in order to complete authorizations in a timely manner.
• Tracks and maintains records of interaction with all physician consultants utilized by the transplant departments as necessary. Adheres to transplant policies and procedures as related to financial clearance issues set forth by senior transplant financial coordinator and director of program. Coordinates these policies and procedures with those of Patient Financial Services.
• Contributes consistently to the development implementation and evaluation of departmental operations improvement. Continually maintains filing systems for Transplant financial charts.
• Responds to pages from across the organization as needed.
• Performs other job-related duties as assigned by manager.

Education Qualifications

• High School diploma or GED equivalent

Experience Qualifications

• Three (3) years of progressively responsible and directly related work experience

Required Knowledge Skills and Abilities

• Knowledge of medical terminology
• Knowledge of Windows-based office software computers and operating systems
• Knowledge of principles and practices of customer service and telephone courtesy
• Knowledge of basic mathematics
• Knowledge of computer applications related to patient accounts processing
• Ability to work effectively with individuals at all levels of the organization
• Ability to plan organize prioritize multi-task and meet deadlines
• Ability to maintain confidentiality with sensitive information
• Ability to communicate effectively both orally and in writing

Licenses and Certifications

• None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.

You will do this by executing against our three experience pillars from the patient and familys perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $40.68 - $45.81 per hour

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.