Director - Workforce Absence Management

HUB Internationals East Region Employee Benefits Team is seeking a strategic client-facing Leave Management Specialist to drive value for clients and support growth across the region. This individual will serve as the subject matter expert in absence and leave management including but not limited to employer-specific leave policies FMLA state-mandated programs paid leave programs ADA short-term disability and long-term disability programs.

As a regional resource this specialist will support the four East Region HUBs and their respective markets playing a critical role in new business development client retention and overall market differentiation. The ideal candidate brings deep expertise strong carrier relationships consultative presence and the ability to deliver both strategic guidance and hands-on service.

Key Responsibilities

• Client Consulting & Execution
  • Assist clients in navigating toward successful and sustainable absence management programs via virtual calls and in-person meetings
  • Serve as the lead consultant on leave management programs for key clients and prospects
  • Conduct audits and gap analyses of current leave programs and recommend enhancements
  • Conduct RFP work on a project basis for employers looking to outsource leave programs and support implementation
  • Benchmark leave programs
  • Navigate and interpret federal and state-specific leave laws (e.g. FMLA NY PFL NJ TDB/FLI MA PFML and more broadly) with a strong understanding of how federally mandated leaves coordinate with multi-layered state law requirements
  • Coordinate leave policies with disability programs workers comp COBRA and other benefit lines
  • Review policies and provide/develop templates for client use
  • Support vendor audits on a project basis
• Business Development & Client Engagement
  • Participate in discovery calls and finalist meetings and key client presentations to showcase HUBs expertise in leave management
  • Help drive new business by enhancing our value proposition in RFPs and client discussions
  • Collaborate with Producers Account Executives and Consultants to win and retain business
• Thought Leadership & Training
  • Educate train and present on leave management topics both externally (webinars roundtables seminars etc.) and internally (HUB employees)
  • Develop content for client newsletters internal training and market updates
  • Collaborate with HUBs national Workforce Absence Management practice to drive best practices
• Market & Carrier Relations
  • Maintain strong relationships with leading carriers TPAs and technology vendors
  • Support negotiations for optimal program pricing terms and service standards
  • Stay current on legislative changes and vendor innovations in the leave space
  • Coordinate with other HUB subject matter experts from around the country

Qualifications & Experience

• 510 years of experience in leave of absence management disability programs or related HR compliance consulting
• In-depth knowledge of federal state and municipal leave laws and coordination with employer-sponsored benefits
• History of return to work planning
• Strong consultative communication and presentation skills; confident in client-facing roles
• Experience working in or with insurance brokerages carriers TPAs or large employers
• Ability to travel within the East Region for client and team engagement
• Bachelors degree required; advanced credentials (e.g. CEBS SPHR SHRM-SCP or JD) strongly preferred

Why HUB

At HUB we dont just sell insurancewe provide strategic workforce solutions that empower our clients. As part of the East Region Employee Benefits Team youll work shoulder-to-shoulder with local and national experts to improve benefit outcomes create a quality employee experience (QEX) and drive measurable value for our clients.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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