Service Manager
Service Manager
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Job Description
Southaven HondaService Manager Job Ad
Drive Your Career Forward Join Southaven Honda as Our Service Manager!
Are you a leader who thrives in a fast-paced customer-focused environment Do you have the skills to inspire a team deliver top-notch service and keep operations running like a well-oiled engine Southaven Honda is looking for a dynamic Service Manager to take our service department to the next level! If youre passionate about cars people and performance this is your chance to steer the ship.
Responsibilities
Lead coach and motivate a high-performing service team to exceed customer expectations.
Manage daily operations of the service department ensuring efficiency and profitability.
Maintain excellent CSI (Customer Satisfaction Index) scores through exceptional service experiences.
Oversee scheduling workflow and repair quality to ensure timely accurate work.
Drive department growth through innovative processes upselling and customer retention programs.
Ensure compliance with all safety environmental and manufacturer guidelines.
Monitor financial performance prepare reports and control expenses.
Build lasting relationships with customers and the community.
Requirements
Proven leadership experience in automotive service management.
Strong communication and problem-solving skills.
Knowledge of dealership operations service processes and KPIs.
Ability to thrive under pressure and manage multiple priorities.
Commitment to delivering an outstanding customer experience.
Why Join Southaven Honda
Competitive salary performance bonuses.
Full benefits package (medical dental vision 401k).
Ongoing training and career development opportunities.
A supportive team-oriented work environment.
Be part of a growing dealership with a strong reputation for excellence.
Apply today and be the driving force behind our success!
Required Experience:
Manager
Employment Type
Full-Time
