Inside Sales- Account Manager
Reports to:Inside Sales Manager
Department: Sales
Location:Fort Collins Colorado
Why In-Situ
In-Situ Inc. is a leading manufacturer of innovative environmental monitoring equipment that protects our global water resources. We create industry-leading products and solutions focusing on creative design high reliability and world-class manufacturing.
We are searching for an exceptional Inside Sales- Account Manager to join our team who will be responsible for sales rental coordination and support for In-Situ and its customers. This individual will be responsible for ownership of assigned territory accounts and opportunity management. With this Account Manager owning the need to work with our internal team to quickly address customer needs and provide value-add solutions. Additionally this person will proactively reach out or respond quickly and knowledgeably to customer inquiries and apply a consultative selling approach to meet customer needs and close sales.
PRIMARY RESPONSIBILITIES:
- Consultative and creative technical sales abilityto promote customer lifetime value (CLV)by bringing value to our Municipal Industrial and environmental customers short-term and long-term needs.
- Proven ability to work in a fast paced and collaborative work environment managing assigned sales territory ownership of accounts in multiple water quality verticals/applications.
- Ability to work in a Team Selling culture proactively collaborating with Reginal Sales Managers and Sales leadership to quickly facilitate customer onsite needs solve problems and promote market/sales growth.
- Self-Generate Sales and Rental leads/opportunities and manage them through the full sales cycle with continuous customer relationship building needs assessment and guidance post sale.
- Update and track opportunities in CRM to ensure Funnel/Forecast accuracy to meet and exceed monthly quarterly and annual sales quota.
- Support real-time evolving customer needs by working cross-functionally with Technical Support Service Rental Team internal/external sales and production/product teams to address technical/quality/delivery/analysis needs.
- Maintain necessary levels of technical and professional sales training including but not limited to the operation of all In-Situ products and In-Situ OEM equipment.
- Meet assigned KPIs and performance metrics.
- Perform account maintenance including invoices customer inquiries and internal databases.
- Continuous improvement mind-setto increase personal/professional acumen and understand learn and execute on industry needs and trends.
- Document and provide Voice of Customer (VOC) and Voice of Sales (VOS) feedback cross-functionally to leadership marketing tech support and product development.
POSITION QUALIFICATIONS
EDUCATION/KNOWLEDGE:
- Bachelors degree required or equivalent career experience/training.
- 3-5 years of sales or technical account management experience preferably in the water quality industry.
SKILLS:
- Excellent oral written and presentation communication skills
- Ability to foster and maintain internal/external strategic relationships and partnerships.
- Ability to actively listen ask value-add questions and truly understand customer needs.
- Detail oriented and quality focused
- Self-driven effective time-management skills to achieve success in a fast-paced selling environment.
- Problem Solving acumenwith a focus on customer needs/satisfaction.
DEMONSTRATED ABILITIES:
- Proficiency with Microsoft business suite Microsoft Business Central and CRM system.
- Ability to navigate and negotiate complex technical analysis applications sales opportunities and projects in the water quality industry.
- Proven ability to proactively prospect to grow solution adoption in assigned territory as well as proactively managing and growing existing accounts/opportunities.
WORKING ENVIRONMENT AND PHYSICAL CONDITIONS:
- Participate in positive team synergy.
- Computer system data terminal; extensive phone and PC use
- Normal office environment and minimum physical activity
TOTAL REWARDS
Compensation:Compensation will be commensurate with the applicants education experience knowledge skills and abilities as well as alignment with market data and internal comps.
Salary Range:$
Additional Compensation:Participation in a Company-sponsored variable compensation plan.
Benefits Available: Health Dental and Vision Insurance 401(k) matching Short and Long-Term Disability Group Life/AD&D Insurance Employee Assistance Program Will and Trust Preparation
Services Travel Assistance Services 10 paid holidays per year (set by the company) 20 days FTO (Flexible Time Off) accrued evenly throughout the year and other ancillary benefits.
Voluntary Benefits:Life AD&D Pet Insurance Identity Theft Protection Legal Services FSA for Dependent Care Health Savings Account and other Supplemental Options.
Additional Benefits:Paid Parental Leave Continuing Education Dependent Care and Wellness Reimbursements.
In-Situ Inc. builds world-class environmental monitoring instruments ... and world-class careers!
- Please apply at the above qualifications are met.
- Please no phone calls about this job.
- Principals only. Recruiters please do not contact this job poster.
- Please do not contact the job poster about other services products or commercial interests.
All qualified applicants will receive consideration for employment without regard to age over 40 genetic information race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
In-Situ is an Equal Opportunity Employer.