Sales Support Agent
Sales Support Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Note:
The job description herein is intended to describe the general nature and level of work being performed but is not to be seen as a complete list of responsibilities duties and skills required of personnel so addition this job description does not establish a contract for employment and is subject to change at the discretion of the Company.
Company Conformance Statements:
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees customers and vendors.
- Work effectively as a team contributor.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Job Description:
Provide Administrative support to assist in meeting deadlines with a high level of efficiency and accuracy.
Essential Functions (not limited to):
- Answer incoming calls written inquiries and requests
- Generate/ log customer quotations into ERP system in a timely manner in response to customer RFQs
- Assisting purchasing dept with expediting deliveries from suppliers and updating the ERP system
- Archiving related documentation according to quality procedures
- Occasionally assisting Sales with order entry into ERP system after contract
- review stage
- Assisting the company with administration tasks
- Perform other duties as assigned
Education and Experience:
- High School graduate level is required
Key Competencies:
- Highly skilled in engaging teams to deliver results in a rapidly changing environment.
- Strong project management leadership knowledge and skills covering planning and execution including ability to rapidly assess risk and identify/resolve issues
- Excellent verbal and written communication skills.
- Must be computer savvy and learn company proprietary software programs.
- Ability to meet deadlines quickly and accurately multi-task and work well under pressure with changing priorities
- Company basic ERP knowledge internet browsing
- Experience using Microsoft office is essential
Physical Demands Analysis (PDA)
The following details encompass the physical aspects of this particular role as performed in an 8-hour workday:
PDA Physical:
Never
.25-2 hrs
2-5 hrs
5-8 hrs
Comments
Lift/Carry 0-10 lbs
Lift/Carry 10-20 lbs
Lift/Carry 20-50 lbs
Pushing/Pulling 0-10 lbs
Pushing/Pulling 10-20 lbs
Pushing/Pulling 20-50 lbs
Fine Finger Movements
Type and use technical sources
Gripping
Use technical sources
PDA Mobility:
Never
.25-2 hrs
2-5 hrs
5-8 hrs
Comments
Standing/Walk
Must be capable of moving around the office
Sitting
Reaching Above
Bending/Stooping
Kneeling
PDA Sensory Perception:
Never
.25-2 hrs
2-5 hrs
5-8 hrs
Comments
Hearing
Must be able to hear at a level to hear vendors and employees.
Vision
Vision must be at a level to read reports and emails.
PDA Working Conditions:
Comments
Normal working conditions for an office environment with the absence of extreme factors.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
