WMS Superuser

Why Work for Saddle Creek

Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment. As a vital service provider we not only make a difference in our community but offer our associates opportunities to enhance their skills build meaningful careers and end each day with a sense of accomplishment. If youre looking for a family-oriented company that lives by its values and offers competitive pay and benefits join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed LinkedIn ZipRecruiter etc.) unless specifically stated in the posting the provided salaryestimatesmay not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background skills and compensation requirements.

Location: Haslet TX

Schedule: Tuesday - Saturday 11am-7pm

Must be flexible with schedule based on business needs.

A WMS (Warehouse Management System) super user is responsible for managing and optimizing the warehouse management software within an organization. This role can be broken down but not limited to 7 key responsibilities.

• System Administration: Assisting in the setup configuration and maintenance of the WMS ensuring it meets the companys requirements and processes. Constant monitoring of operational processes and suggest operational changes/system enhancements.
• User Training and Support: Providing training to new employees on how to use the WMS and offering ongoing support to address any issues or questions. This includes conducting training sessions creating user documentation and guides
• Process Improvement: Identifying opportunities for process optimization and efficiency within the warehouse using the capabilities of the WMS to streamline operations.
• Data Management: Ensuring accurate relevant and up-to-date data within the ticket management system. Will be the first line of support and escalate issues as needed.
• Troubleshooting: The 1st level of support for local site operational issues. Resolving any technical problems that may arise with the WMS and coordinating with the IT department or software vendors for more complex issues.
• Collaboration: Acting as the WMS liaison between WMS Users Operations and Warehouse Managers and IT technical staff. Expected to operate with a high level of autonomy and approaches reflect mature judgment and good instincts with a customer-first mentality.
• Upgrades and Implementations: Assisting in the planning and execution of WMS upgrades or implementations to ensure smooth transitions and minimal disruptions. User participates in system upgrades new feature implementations and testing activities. They work closely with the IT department or the WMS vendor to ensure that system upgrades or new releases are properly tested and validated before being deployed to the production environment.

Our ideal candidate will have

• 2 years of previous experience in a leadership role with a track record of implementing and managing change
• Listening skills and strong abilities to collaborate communicate and motivate others to accomplish goals
• Demonstrated success in problem-solving and decision-making to overcome obstacles and maximize opportunities
• Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals
• Strong organization and multi-tasking skills agility and ability to be cross-trained to do more where needed
• High school diploma/GED required

Overall the WMS super user plays a vital role in maximizing the efficiency and accuracy of warehouse operations through effective utilization of the warehouse management system.

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Benefits:

• Benefits packageincluding medical dental vision HSA and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race gender national origin ancestry age color religious creed marital status genetic information sexual orientation gender identity gender expression sex (including pregnancy breastfeeding and related medical conditions) mental or physical disability medical condition military and veteran status or any other status or condition protected by applicable federal state or local laws governmental regulations and executive orders. View the EEO poster the E-Verify Postinghere.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity please send an e-mail toand let us know your contact information and the nature of your request.