User Acceptance Testing (UAT), Platforms, Executive Director, Wealth Management

Company Profile:

Morgan Stanley is a global financial services firm and a market leader in investment banking investment management and wealth management services.

At Morgan Stanley India we support the Firms global businesses with critical presence across Institutional Securities Wealth Management and Investment management as well as in the Firms infrastructure functions of Technology Operations Finance Risk Management Legal and Corporate & Enterprise Services.

Morgan Stanley has been rooted in India since 1993 with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work theres ample opportunity to move across the businesses. Our team works with the Wealth Management Platforms group from our office in Mumbai/ Bengaluru.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds talents perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting developing and advancing individuals based on their skills and talents.

Division Profile:

The Wealth Management Platforms organization manages digital platforms and experiences across the Advisor Workplace and Direct channels ensuring that our capabilities lead the industry and are delivered and integrated seamlessly.

Position Summary:

The Wealth Management Platforms Head of User Acceptance Testing will be responsible for building up and managing a large team (50) UAT testers and Test Leads across our different Platforms Areas. The team will functionally own and execute UAT for global WM platforms from India. These Platform areas drive the completion of senior leaderships vision of platforms used by our financial advisors branch managers support professionals and clients.

The Head of UAT India is accountable for testing of a $500M portfolio of strategic tactical and risk development work. They will serve as an escalation point to both the team and US-based Platforms partners. The Head of UAT India will manage fungibility within the testing team and manage shifts and knowledge transfer based on shifting priorities and be responsible for creating a culture of excellence and growth. A key responsibilities includes establishing consistent practices and definitions across groups for testing & test documentation. The role encompasses Strategy & Planning Execution & Coordination Stakeholder communication Sign-offs & Risk Management. The role reports into Head of WM Platforms India.

Key Responsibilities:

• UAT Strategy Planning & Execution
  • Work with leads in respective silos to establish UAT strategy and success criteria
  • Establish consistent practices and definitions across groups for testing & test documentation.

• Fleet Planning and Testing Engagement
  • Participate in fleet ceremonies having a deep understanding of fleet strategy objectives and outcomes
  • Serve as an escalation-point to US-based Platforms partners
  • Partner with Technology QA Testing Leadership to ensure effective and efficient Division of Labor between the two organizations advocate for team needs
  • Identify and drive process improvements enhancements and efficiencies
  • Accountable to the teams successful creation and oversight of UAT test plans end to end test planning and production checkout
  • Establish culture of excellence goal for ZERO production defects

• Risk Management

Work with leads in each silos to

• Identify & Assess Risk
• Take necessary measures to Mitigate Risk
• Report Risk escalate as appropriate
• Monitor & communicate

• Team & Stakeholder Management
  • Establish & manage a large organization of testers and test leads. Identifying and investing in top talent
  • Accountable for the onboarding and training of new /shifted resources designing a systemic process to support them in becoming subject matter experts in their areas
  • Have knowledge on platforms applications and peripheral systems. Create culture of learning and developing subject matter expertise in spaces
  • Work effectively across different groups and be able to manage competing demands
  • Identify dependencies and keep both Mumbai and US-based partners informed
  • Promote individual growth and development amongst the UAT team.
  • Champion mobility throughout the Platforms Org and develop and communicate clear career trajectory paths for testers (to BA/PO roles Testing Lead etc.) with the goal of reducing attrition from Morgan Stanley India
  • Set cultural tone for the organization fostering a tight-knit team-oriented environment for test teams working on disparate functionality with different stakeholders

Experience:

• Minimum Bachelors degree in finance economics technology or related field or an equivalent combination of training and experience required
• Minimum 15 years of relevant QA/UAT experience with 5 years of people management experience including senior team members
• Minimum 10 years experience in financial services / program management
• Partnering with various internal groups and stakeholders across different regions

Skills Required:

• Strong experience in UAT and software testing methodologies. Understanding of Business processes
• Strong knowledge of and experience with Agile methodologies delivery practices and reporting
• Expertise in Test Management Tools (JIRA HP ALM etc). Experience in tools/techniques/processes such as Selenium RestAssured Gradle Junit GIT Stash Agile BDD TeamCity
• Exceptional Stakeholder management skills able to build report and trust globally
• Excellent Communication skills
• Exceptional people manager culture-setter proven team skills - building and scaling big teams
• Accountability : Possessing strong sense of accountability and relationship building
• Problem Solving: Self-starter with excellent problem-solving and analytical skills with distinctive thought leadership and ability to handle several tasks concurrently under tight deadlines
• Superior active listening research/investigative communication (verbal and written) and presentation skills; being able to tailor such skills for different audiences
• Ability to think laterally and convey big-picture understanding; identify risks (quality) issues trends and remediations including when working with technology and business stakeholders
• Proficient with Microsoft Office (Word Excel and PowerPoint)
• Experience in Automation testing is a plus - Execution of automation dealing with various automation tools and techniques

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds talents perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting developing and advancing individuals based on their skills and talents.