Credit Controller - Tibus & Zesty - 6 Month FTC

Credit Controller - Tibus & Zesty - 6 Month FTC

News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times The Sunday Times The Sun The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT Times Radio and Virgin Radio UK and we have market-leading local stations across Ireland. Our world-famous brands provide news analysis opinion and entertainment to almost 40 million people each month. Spanning print and pixel audio and video events and experiences our multi-format brands are home to a plurality of opinion representing the diverse communities we serve. Driven by passion guided by principles and acting with purpose we exist to promote a fair society freedom of speech and a little bit of fun. Rethinking continually the business of storytelling we represent reflect and reach the nation telling the stories that matter.

Your role:

Primary responsibilities are full ownership of the Credit Control function for Tibus including billing reconciliation of customers chasing and securing payment within agreed terms of business receiving incoming emails and telephone calls from customers and providing regular reports to meet set targets KPIs and deadlines.

Day to day you will:

Admin

• Provide the banking team with account numbers for daily BACS payments received within set deadlines

• Action emails from the banking team within agreed timescales and deadlines

• Remittances to be saved down as PDFs to assigned P drive for the banking team to access within agreed timescales and deadlines

• Zendesk emails to be acknowledged and responded within agreed SLAs

• Action New Customer Requests and customer amendment requests within SOX guidelines

• Change report to be provided to the AR Supervisor along with all backup each morning.

• Cash allocation for all customers to be actioned on a daily basis

Ledger Management

• Chase collection of outstanding payments from customers via telephone email and letter

• Receive incoming calls and emails from customers.

• Surface investigate and raise assigned customer account queries via manual query google doc and liaise with the Admin Clerk for response within agreed SLA timescales

• Monitor and chase resolved queries with assigned customers

• Maintain accurate customer records via customer comments and diary

• Issue Dunning Notices for outstanding balances

• Action weekly aged debtor report downloads

• Update weekly aged debtor reports with any promised payments

• Raise own journal amendments

• Attend regular ledger reviews and provide reasons for any outstanding invoices on the ledger

• Provide cover on other ledgers when required

Other Duties

• Liaise with the Admin Clerk in Belfast to ensure billing is actioned by the agreed deadlines

• Review unallocated cash across all accounts contact customers to obtain remittance or advice in order to allocate payment

• Validate completed billing templates across all business areas

• Complete report requirements as set by AR Supervisor or AR Manager

• Raise and process Refund requests

• Key Journals on a rota

What were looking for from you:

• Knowledge of SAP

• Excel Basic to Intermediate

• Word Basic to Intermediate

• Excellent understanding of Credit Control practises and procedures

• Efficient and hardworking with ability to multitask

• Ability to work under pressure and to tight deadlines

• A good team player capable of flexibility

• Self-motivated with proactive approach

At News UK we know the value of working together which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate innovate and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position so we encourage you to speak with your recruiter to learn more about whats required for your role.

Life at News

Driven by passion guided by principles and acting with purpose. We represent reflect and reach the nation telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.

We represent reflect and reach the nation telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible it is essential that our organisation reflects the diversity of the people we reach. Whether through age gender ethnicity disability social class or sexuality we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy.

At News UK we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network Parents and Carers and LGBTQ group News Is Out and the Apprentice Society.

Benefits

Some of our benefits include:

• Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks

• Wide range of training available plus full LinkedIn Learning access

• Private medical insurance including coverage for pre-existing conditions

• Discounted gym memberships free ClassPass at Home weekly virtual yoga classes

• Bikes for Work and Electric Car scheme

• Up to 60% discount on Harper Collins books

• Access to exclusive events and competitions with exciting brands such as talkSPORT Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities

• Access to wellbeing benefits such as EAP physio/massage and counselling

• A generous pension scheme with employer contributions of up to 5%

• 25 days holiday plus bank holidays and up to 4 volunteering days per year

We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you to apply for any of our roles please contact us on emailprotected.