Automotive Service Manager (Lemont)
Automotive Service Manager (Lemont)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
*PLEASE READ REQUIREMENTS TO QUALIFY FOR THIS POSITION BEFORE APPLYING*
Position Purpose:
To ensure customers receives exceptional customer service while providing complete error free professional service for his/her vehicle and to maintain a pleasant safe work environment.
- Assist Area Manager in day to day management duties.
- Manage daily store operation.
- Resolve customer issues/ concerns.
- Understand and comply with OSHA and EPA standards.
- Ensure employees perform required procedures and follow all policies as outlined by the company.
- Ensure equipment and facilities are maintained.
- Handle personnel issues in absence of Area Manager in a professional manner.
- Ensure the store is opened and closed promptly.
- Counsel employees in absence of Area Manager as needed.
- Follow all policies and procedures as outlined in the Employee Handbook.
- Assist Area Manager in training leading and developing employees in accordance with company guidelines.
- Assist management team in upholding store image and brand standards.
- Other duties as requested or assigned.
Job Competencies:
- Customer service skills to manage the customers experience and difficult customer situations.
- Ethics and integrity to treat others with respect.
- Basic computer skills to enter customer and vehicle information correctly.
- Cash handling skills.
- Supervisory skills
Required Work Experience: (Required to be considered for this position)
- Previous automotive shop management preferred.
- Previous service advisor/ writer experience required.
Education:
- High school diploma or a GED
- Automotive technical school or equivalent experience preferred.
Required Experience:
Manager
Employment Type
Full-Time
