Service Manager

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Location:

Bengaluru Karnataka India

Job ID:

R0101321

Date Posted:

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

IT Telecom & Internet

Job Schedule:

Full time

Remote:

Job Description:

The opportunity:

Collaborates with IS Service Managers Application Manager Solution Architect and Specialists to estimate the effort for IS solution/services development change requests and releases. Is responsible for entire requirements management process. Ensure that the final solution meets business objectives and adds to the bottom line. Understands the related business processes in detail and applies this knowledge to shape and align IS solution/services building and delivery activities. Assists in the installation management maintenance and optimization of internal and cross-functional processes related to IS Services

How youll make an impact:

Acts as Subject Matter Expert (SME) in relevant area of responsibility contributing technical and business process/data expertise to either support ongoing operations or develop new software.
For assigned tasks executes all actions in IS processes according to agreed RACIS specification.
Keeps up to date and informed of any change or planned change of the PG IS Enterprise Architecture and PG IS Strategy. Also of any incident change or project which has or might have a major impact on the relevant part of the service.
Provides guidance or support to temporary work teams guiding and monitoring task completion sharing expert knowledge and advice without carrying line responsibility
Capture document analyze trace prioritize and agree End to End IS application / platform/ solution/ service delivery.
Maintain prevent and correct defects once the solution is implemented.
Propose enhancements or making changes to increase the value provided by the system.
Work together with the testing team to validate the solution is fit for use.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Bachelors or Masters degree in Computer Science Artificial Intelligence Machine Learning or a related field.
9 to 11 years of experience in IT Applications Management and Service Delivery in multinational companies.
Experience and ability to work with virtual delivery teams as well as distributed stakeholders.
Experienced with Environmental Sustainability business process like LCA Scope 3 PMC etc .
Knowledge and understanding of Sustainability Business Process
Functional understanding of Environmental Factory Data Use Phase Data EOL etc
Excellent problem-solving skill
Analytical mindset.
Exceptional interpersonal skills.
Proficiency in both spoken & written English language is required.

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Required Experience:

Manager

Location:Bengaluru Karnataka IndiaJob ID: R0101321Date Posted:Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):IT Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:The opportunity:Collaborates with IS Service Managers Application Manager Solutio...