Senior Account Manager - Digital Healthcare Communications - Global Agency

If youre looking to continue your healthcare communications career in an award-winning global agency then this might just be the role for you!

Why FleishmanHillard

We have been named PRWeeks Global Agency of the Year and Best Places to Work; a Standout Agency on Advertising Ages A-List; NAFEs Top 50 Companies for Executive Women for six years running; and among our firms award-winning work weve taken home 5 Lions at the Cannes International Festival of Creativity in previous years.

We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EYs National Equality Standard (twice!) all applicants will receive consideration for employment without regard to race religion ethnicity gender identity sexual orientation national origin disability or age. Do let us know if you need any adjustments made during the interview process.

The team

As part of the global FleishmanHillard and Omnicom healthcare network our UK-based international team is the largest of 13 teams in Europe offering deep sector-specific expertise and award-winning creativity.

The team are a diverse bunch of collaborative individuals. Strategists scientists industry professionals journalists advocates and media professionals all specialists within the healthcare sector. As creative as they are strategic with a broad spectrum of talents experiences and expertise which all come together to tackle complex issues and deliver outstanding results for our clients.

Who you are

• A digitally fluent communicator with experience in healthcare communications and a deep passion for digital and social media excellence. Youre excited by the evolving nature of the digital landscape from the latest AI tools for content creation generative search optimisation and conversational AI to immersive digital experiences interactive content and emerging healthcare platforms.
• A collaborator and connector curious inquisitive and passionate about creating outstanding insight-led digital work that drives impact.
• Proactive and solutions-oriented you take initiative spot opportunities to drive digital forward and are comfortable owning client workstreams with minimal oversight.
• Confident communicating digital thinking to non-digital specialists making the complex simple and helping others feel empowered.
• Ambitious to keep learning and help others grow motivated by raising the quality of digital output across the team and business.

Key Responsibilities

Strategy & Planning

• Develop integrated audience-first data-driven digital strategies for clients across a range of therapeutic areas supporting awareness engagement education and reputation goals.
• Work alongside healthcare comms experts to concept create and refine social media and digital-first content that is compliant impactful and creatively ambitious.
• Collaborate with data & analytics teams to define the right research questions access meaningful audience insights and translate findings into actionable strategies and tactical plans.
• Partner with paid media specialists to integrate paid distribution into campaign strategies ensuring channel mix targeting and KPIs are aligned.
• Act as an integrated partner to coordinate across practices and specialisms to drive a consistent standard of digital thinking and delivery contributing to a culture of shared learning experimentation and ambition.
• Contribute digital thinking to proposals pitches and new business efforts helping the team articulate bold platform-relevant ideas for healthcare clients.

Execution and Performance

• Lead the delivery of digital campaigns across social media paid media websites influencer programs and emerging channels.
• Work with internal analytics and paid teams to track performance and optimise campaigns helping to turn data into clear narratives and recommendations for clients.
• Explore new channels platforms formats technologies and tools bringing learnings and innovations to the team to enhance our digital thinking and outputs.

Internal Education & Innovation

• Stay informed on digital trends platform updates healthcare channel evolutions and emerging tech especially in areas like AI generative search and immersive tech. Actively share insights and best practices to shape team thinking and future-ready work.
• Champion digital upskilling by supporting and mentoring colleagues.

Required experience & skills:

• 4-6 years experience in digital/social media strategy and execution within a healthcare communications PR or agency environment.
• Experience working across different audiences (HCPs patients policy makers regulators) and a variety of channels (social media paid HCP specialist channels etc.).
• Ideally experience working within healthcare and life sciences and understanding of healthcare compliance frameworks and regulations.
• Proven track record of managing multichannel campaigns from conception through execution.

Eligibility

You must have the right to work in the UK and be able to work in our Bankside office at least 3 days p/week

A few things we think youll love:

• A friendly and inclusive team with a global reach
• Opportunities to work across multi-market campaigns and collaborate across our Omnicom network
• A clear pathway for growth development and leadership
• Global mobility and secondment opportunities
• Flexible hybrid working with a culture thattrulyvalues work-life balance
• Amazing Culture Club perks from rooftop yoga to in-house massages
• Comprehensive wellbeing and benefits package (including BUPA generous parental leave gym membership fertility & menopause support)
• Generous holidays including birthday leave Christmas closure and sabbatical options

Ready to shape the future of healthcare communications

We will always treat your data in the strictest confidence. For further information our Data & Privacy policy is located on ourwebsite.

Apologies in advance but due to the high volume of applications we receive we arent always able to respond to every application individually.

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