Veterinary Receptionist
Veterinary Receptionist
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Job Description
Receptionist Veterinary Front Desk
Salary:$18 - $21 per hour determined by the candidates skills experience and qualifications.
Schedule:Primarily mornings to early afternoons occasional Saturdays.
Archer Veterinary Clinic is hiring a part-time Customer Service Professional to be the knowledgeable welcoming face at our front desk. This role goes beyond typical administrative assistant dutiesits about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines explaining procedures or coordinating appointments your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments stronger client relationships and better patient outcomes.
What to Expect
As you join our team expect to be supported in your work and home life with:
- 401(k) with a generous company. We invest in your future while you care for our pets today.
- Employee referral bonus. Earn $1000 when you refer a new team member to one of our 180 partner hospitals across the country.
- Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital whether youre aiming to grow in client care pursue hands-on animal work or simply build a meaningful long-term role.
Key Responsibilities:
- Be the first point of contact: Greet clients and their pets warmly complete the sign-in process verify and confirm appointment details and ensure clients feel informed and reassured.
- Support clinical flow: Escort clients to exam rooms assist in relaying key information between clients and clinical staff.
- Manage client communications: Handle incoming calls for appointments care questions prescription refills and more. Make outbound calls for appointment reminders and follow-up care.
- Operate with accuracy: Process payments manage invoicing and schedule future appointments with attention to detail.
- Speak the language: Understand and communicate clearly about common vaccines lab tests procedures pet behavior and veterinary terminology.
- Create a welcoming space: Help maintain a clean organized and client-ready environmentincluding occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
- Previous experience in a medical or veterinary front desk receptionist or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics (e.g. end-of-life care financial discussions) with empathy
- Ability to maintain a calm professional and positive demeanor
About Archer Veterinary Clinic
Archer Veterinary Clinic has been providing trusted high-quality pet care to the Lemont IL community since 1975. Our dedicated team of doctors and staff offer a full range of servicesfrom preventative care to advanced surgical proceduressupported by a fully equipped modern facility. We are passionate about strengthening the humananimal bond through exceptional medicine client education and compassionate care helping pets live long healthy and happy lives.
Employment Type
Hourly
