Principal Business Intelligence
Principal Business Intelligence
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
The Principal PM - Product Data plays a pivotal role in product development and growth strategies for the Application Delivery and Security Platform. Equipped with and hungry for more product data across the entire F5 product portfolio the PM builds data assets & visibility into core insights as a primary tool to execute and track growth strategies improve comprehensive customer experience and drive organizational alignment & accountability. This position requires an in-depth understanding of the cross-functional coordination required in a SaaS-led business to improve visibility into product adoption across the F5 portfolio to make the ownership experience of F5s products Ridiculously Easy for Enterprise customers.
Primary Responsibilities
Product Data:
Define the vision and strategy for the XC SaaS Product Data TMOS/SPK/CNF/F5OS/BNK and how that data will be leveraged across functions to achieve unified goals.
Oversee the product lifecycle of SaaS Product Data enhancements from concept to delivery.
Monitor data health user experience and address challenges related to access usability data visualization & ad hoc analysis.
Aggregate data sources from across many sources to various lenses of our product performance customers tenants products to inform new actions across the organization.
Create product performance dashboards for cross-functional consumption in CS Services Sales using tools like Grafana and Tableau.
Ensure accountability for PMs to own data outcomes and enablement of PMs to use data-backed findings during business reviews and QBRs.
Market Analysis:
Identify SaaS native metrics used to drive growth across peers
Incorporate market analysis of SaaS native metrics to improve F5 Distributed Cloud cross-functional execution.
Customer Engagement & Feedback:
Engage with cross-functional stakeholders to understand their business goals constraints and requirements.
Prioritize feature enhancements based on customer feedback and business value.
Team Collaboration:
Lead technical and non-technical stakeholders in data visibility projects including gathering requirements driving buy-in and common utilization of end data products.
Collaborate with stakeholders to make informed decisions on product backlog prioritization.
Foster strong relationships with PMs engineering TS sales marketing and customer support teams.
Work with technical teams to ensure seamless data product rollouts & enablement.
Knowledge Skills and Abilities
SaaS Management:
Understand the challenges and opportunities intrinsic to managing and scaling SaaS platforms.
Knowledgeable about SaaS pricing models retention strategies onboarding techniques and execution across the customer journey from Discovery to Buy to Use to Renewal.
Stakeholder Management:
Demonstrate strong leadership negotiation and persuasion capabilities.
Effectively manage and navigate expectations from diverse stakeholder groups including executives.
Uphold a data-driven approach amidst a fast-paced changing environment.
Iterate on feedback rapidly to retain the attention of stakeholders and drive adoption of dashboards.
Analytical Skills:
Expert in SQL PromQL Grafana Tableau or equivalent.
Ability to generate data-driven reports and transform complex data into actionable insights.
Proven skills in data analytics to make data-backed decisions.
Qualifications
BA/BS degree in a computer science or data science MBA preferred.
10 years in technical product management product analytics and data science.
Expertise in business analytics and tools like Grafana Tableau SQL and PromQL to architect and build highly adopted business intelligence visualizations.Experience building data pipelines across data architectures like Snowflake Databricks dbt and ElasticSearch.
Proven experience with data-driven execution & mobilizing non-technical stakeholders to be data-driven
Track record building & scaling data platforms and analytics solutions in an agile environment to deliver tangible identified business results
Fluency with SaaS native power metrics like ARR CAC LTV and Churn with the ability to identify leading / contributing data points to drive accountability down in an organization
Minimum of 8 years experience analyzing products markets technology trends and customer dynamics using data analytics tools.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
The annual base pay for this position is: $156800.00 - $235200.00F5 maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience geographic locations and market conditions as well as to reflect F5s differing products industries and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation bonus restricted stock units and benefits. More details about F5s benefits can be found at the following link: F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Required Experience:
Staff IC
Employment Type
Full-Time
