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Job Overview
We are seeking a detail-oriented and proactive AR/Collections Specialist to manage our accounts receivable process and drive timely collections from our business clients. The ideal candidate will bring strong communication skills proven experience in B2B collections and the ability to manage a high volume of client interactions with professionalism and persistence.
This role is open to full-time or part-time candidates.
Accounts Receivable Management
Process and post incoming payments accurately and efficiently
Reconcile account discrepancies and resolve billing issues
Generate and distribute customer invoices and account statements
Maintain accurate records of financial transactions
Perform month-end closing procedures for accounts receivable
Collections
Develop and execute effective collection strategies for overdue accounts
Contact customers via phone email and written correspondence to collect past-due balances
Negotiate payment plans and settlements as needed
Document all collection efforts and customer interactions in detail
Escalate severely delinquent accounts to management or legal team when necessary
Customer Service
Respond to client inquiries regarding invoices payments and account status
Handle a high volume of phone calls professionally and efficiently
Resolve disputes and complaints in a timely manner
Maintain strong client relationships while ensuring timely payments
Compliance and Best Practices
Ensure adherence to company policies industry standards and legal requirements
Stay current on best practices in accounts receivable and collections
Contribute to continuous improvement initiatives within the AR/Collections team
Full-Time