Head of Clinical Quality and Patient Safety (Operational)

Who are we

Newmedica are one of the leading providers of NHS ophthalmology services in England providing outpatients appointments diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We are thrilled to say that following an independently conducted survey of Newmedica colleagues we have been certified as a Great Place to Work for the second-year running. This is a global benchmark that recognises employers who create an outstanding employee experience.

Role overview

Are you passionate about clinical quality and patient safety Were looking for a Head of Clinical Quality & Patient Safety (Operational) to join our team at Newmedica.

In this role youll provide strategic input to our leadership team ensuring that clinical quality considerations are embedded into our overarching strategy and objectives.

Youllbe responsible for providing strong and visible leadership to your team and by extension to the wider organisation enabling the delivery of safe high-quality and patient-focused care in line with all regulatory standards.

What will I be doing

Reporting into the Clinical Quality & Governance Director youll take the lead on specific work programmes including supporting the development of ophthalmology clinical pathways developing Newmedicas Patient Safety Strategy safeguarding adults and children infection prevention and control (IPC) consent mental capacity and Professional Practice for nurses pharmacists and ODPs. Youll develop and implement these programmes to enhance quality improvement and patient safety across Newmedica.

You will act as the organisations Patient Safety Specialist working closely with service directors and the Head of Clinical Quality & Patient Safety (Governance) youll develop and implement processes that meet current NHS requirements for investigating and reporting patient safety events.

Youll lead on key regulatory reporting and quality assurance including producing safeguarding and IPC reports and ensuring timely submissions to bodies such as the CQC and Commissioners. Youll also support the development and delivery of nurse and ODP training that promotes a strong culture of patient safety and continuous improvement across the organisation.

Youll also lead a team that provides direct support and expertise to our Ophthalmology Joint Venture (OJV) Partnerships advising on and coordinating activities to cultivate a system-wide approach to patient safety and continuous learning.

Additionally you will deputise for the Clinical Quality & Governance Director at key committees and meetings both internally and externally.

This is a remote role with the successful candidate ideally based in the Nottingham or London area. There will be regular national travel requiring flexibility around travel with an expectation of weekly site visits.

What skills and experience do I need

You will be a registered professional with a current NMC registration and a Masters qualification or equivalent experience in Ophthalmology. You should have extensive experience in senior leadership roles within healthcare patient safety and clinical quality with a proven track record of operating at a senior level and reporting to the Board/Executive Committee.

Youll bring deep knowledge of ophthalmology patient safety healthcare regulation quality improvement and clinical effectiveness along with experience of leading clinical teams and supporting service delivery.

You should have experience working across organisational boundaries developing productive partnerships and transforming healthcare services to improve patient experience. Strong leadership qualities the ability to inspire and motivate others and excellent project management skills are essential.

You will possess excellent communication skills with the ability to lead operational strategy and support frontline teams. A good understanding of healthcare regulations especially related to safeguarding consent and CQC is essential.

Youll be able to confidently make and implement complex decisions while navigating competing priorities and organisational challenges.

The role has a team of about 7 people and the ideal candidate will be able to inspire and motivate their team making complex decisions in times of competing priorities.

If you are excited by our agenda and demonstrate our company values of being commercial courageous compassionate collaborative and curious we would love to hear from you!

If you are shortlisted you will be asked to complete a short video interview as the next stage of the process. There will then be face-to-face interviews in London on 22nd September 2025.

What were offering

• Circa90000 depending upon experience. Negotiable for the right candidate
  

• 25 days annual leave plus bank holidaysplus 1 day birthday leave

• On target bonus of 20%

• Annual car allowance 6600

• Group profit share scheme

• A company pension scheme

• Private health and dental care

• Access to a range of benefits including free eye tests discounted or free glasses a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.

• An environment where your learning and development is supported through a range of various learning tools and courses.

If you would like to request a job description please contact

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica we actively promote diversity and equal opportunities and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people irrespective of gender age disability sexual orientation race language religion ethnic or social origin.