Product Manager â Receivables â Vice President
Product Manager â Receivables â Vice President
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Job Description
As a Product Manager in Receivables you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. The Receivables suite of products includes Wholesale Lockbox Receivables Online Remote Deposit Capture Currency Services and more.
As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Responsible for establishing themselves as a subject matter expert forthe Receivables suite of products to support & collaborate with partners across the Firm
- Responsible for oversight of complex client onboarding and client service
- Cultivate partnerships and collaborate across stakeholders including Operations Technology Implementations Sales and Service to assure alignment and successful execution of key initiatives
- Partner closely with Technology and Operations to prioritize and deliver new product features and capabilities required for client commitments
- Coordinate internal and external communications about product updates
- Produce data driven analysis to maximize revenue opportunities
- Promote a culture of continuous improvement to reduce errors and simplify processes
- Work independently and understand how the role supports Receivables as a whole including special projects and initiatives related to our business
- Maintain product and system documentation (user guides implementation marketing sheets training decks procedures)
- Support all compliance and risk related initiatives as necessary including auditing of documentation risk analysis and other product due diligence initiatives
- Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture
- Understand and analyze industry trends risk and regulatory developments and competitive landscape
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others drive results/change and implement projects/processes
- Strong analytical and problem-solving skills organizational skills attentive to detail and ability to work with minimal supervision
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Proven success and ability to execute tactical and strategic initiatives using a structured approach
- Adaptable dependable and flexible regarding work assignments and work schedule
- Excellent time management and is a self-starter with the ability to deliver results on-time
- Proficient knowledge of Microsoft tools including: Word Excel PowerPoint
- Experience with AI would be useful in the role
Required Experience:
IC
Employment Type
Full-Time
