Loan Servicing Specialist - MM Servicing
Loan Servicing Specialist - MM Servicing
Posted on :
15-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Apply today to be part of an exciting team making impactful changes in loan servicing. Your expertise will drive success in a fast-paced environment.
Job Summary:
As a Loan Servicing Specialist IV in the Centralized Money Movement Team you will process high complexity loan transactions ensuring system integrity and supporting various market segments.
Job Responsibilities:
- Create PDF batch work for quality control and document repositories.
- Enter customer and loan details into the loan system.
- Process wires draws payments and maintenance transactions.
- Identify and correct inaccurate or incomplete transaction information.
- Minimize credit and business risk through compliance awareness.
- Participate in projects and working groups as required.
- Review and complete escalated requests.
- Exercise judgment discretion and prioritization.
- Understand and follow bank policy and established procedures.
- Provide exceptional customer service focusing on high volume or unique activities.
- Maintain prompt communication with business partners on request status. Meet or exceed established Service Level Agreements.
Required Qualifications Capabilities and Skills:
- Successful completion of all periodic High Value Business Entitlements (HBVE) background checks.
- 4 years of prior loan operations and/or quality control experience in banking or financial services.
- Proficient in Microsoft Office applications. Ability to adapt to internal tracking and monitoring systems.
- Knowledge of ACBS and/or Loan IQ.
- Understanding of US Dollar and Foreign Currency Loans.
- Working knowledge of legal/credit documents. Ability to interpret standard reports and forms.
- Excellent interpersonal and written/verbal communication skills.
- Exceptional customer service skills. Ability to effectively multi-task and prioritize workloads.
- Strong organizational and time management skills. Attention to detail and accuracy with completed work.
- Ability to maintain high performance levels in stressful situations.
Preferred Qualifications Capabilities and Skills:
- Bachelors degree or higher in Accounting Business or Finance preferred.
- Experience with internal tracking and monitoring systems.
- Familiarity with ACBS and Loan IQ systems.
- Understanding of legal/credit documents.
- Ability to interpret standard reports and forms.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
Key Skills
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