Copy of Sales Development Representative (German speaking)
Copy of Sales Development Representative (German speaking)
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Job Description
We are looking for a driven Customer Service Representative to join our clients Athens team and help elevate customer satisfaction for a leading retail this role you will handle inbound customer inquiries deliver accurate and complete responses and occasionally promote additional products or services while working closely with the customer support team to enhance the customer experience. If youre fluent in English (C1 level) experiencedor eager to growin customer service tech-savvy and adaptable to overnight shifts this is an exciting opportunity to make an impact in a dynamic inclusive environment.
Location: Athens Greece (On-site)
Key Responsibilities:
- Handle inbound customer inquiries for a leading retail client ensuring a professional and customer-focused experience
- Deliver accurate and complete information by utilizing appropriate tools resources and established procedures
- Occasionally promote additional products or services to existing customers based on their needs and interests
Qualifications and Skills:
- Fluent/Native in English (C1 level) with strong proficiency in both written and spoken communication.
- Prior experience in customer service is preferred
- High school diploma or equivalent educational background
- Competence in navigating computer systems and commonly used software applications
- Demonstrates professionalism a positive attitude and a willingness to learn and adapt to new processes
- Availability to work consistent overnight shifts
What we offer
- Competitive compensation package including a base salary daily meal allowance and opportunities for performance-based bonuses
- Flexible work shifts designed to support work-life balance
- Comprehensive benefits package based on role
- Supportive and accessible leadership committed to employee development
- Inclusive and community-focused work environment that values giving back
- Opportunities for career advancement and continuous learning
- Generous annual leave allowance (up to 25 days per year)
Our Core values at TheHRchapter
Transparency: We believe in transparent and smooth recruitment processes. You will get feedback from us.
Candidate experience: Perfect blend between automated and humanized recruitment processes. Dont hesitate to ask us for feedback anytime.
Talented pool: We bring highly-skilled motivated candidates to our clients. Our candidates match their company values and management style.
Diversity and inclusion: There is no place for discrimination and intolerance. We care about diversity awareness and respect for any differences.
Employment Type
Full Time
