Required Education:
Bachelors degree in computer science or a related field
Required Skills Experience and Knowledge:
3 5 years of relevant professional IT experience
Proficiency in Microsoft Office 365 and Windows Desktop operating systems
Experience with personal computers server hardware and associated peripherals
Knowledge of managing and maintaining AWS instances and Hyper-V 3.0 environments
Knowledge of Backup and Backup Exec systems
Clients Information Technology Division is seeking an experienced Network Engineer with 3 5 years of hands-on experience. This role is responsible for maintaining and optimizing the network infrastructure that supports our IT operations. The Network Engineer will assess network requirements implement hardware and software solutions ensure peak system performance and provide troubleshooting support. The position involves working across multiple platforms and architectures while ensuring all solutions meet organizational and client standards.
Key Responsibilities:
Provide general hardware and software support for Thin Client workstations laptops and user training for 125 staff members
Ensure maximum uptime and efficient use of network operating systems applications servers services LANs and related equipment
Manage and support Clients Microsoft Teams telephone system and associated hardware
Manage and support the FSLogix VDI User Profile Management environment
Assist with LAN/WAN administration on Windows Domain Controller Servers including DHCP and DNS
Assists IT by testing and debugging agencies desktops laptops server hardware and systems software
Record track and evaluate staff requests using the Service Desk application
Apply patches and upgrades to host system firmware and software coordinate with vendors during support calls
Collaborate with vendors to support Citrix Virtual Desktop and Application environments including testing and verifying updates
Support the EMC Storage Area Network (SAN) environment including disk arrays fiber channel switches tape libraries and related components
Maintain and supports Windows File Server Administration Barracuda Email Filter Software and ServiceDesk application BMC Track-It
Contribute to assigned IT projects as directed