The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical relationship-building and execution capabilities.
- Sales Performance & Strategy
- Achieve company sales targets for wholesaler key accounts.
- Develop and implement a comprehensive key account management strategy tailored to the South African market.
- Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
- Inventory & Procurement Management
- Ensure optimal stock levels across wholesaler channels to prevent stockouts.
- Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
- Stakeholder Engagement & Relationship Management
- Lead regular executive-level meetings to align on landing estimates and strategic priorities.
- Build and maintain strong relationships with wholesalers associated pharmacy groups and key pharmacy stakeholders.
- Personally engage with target clients including wholesalers hospital groups retail chains buying groups IPAs and medical aids.
- Customer Service & Support
- Address customer queries promptly providing exceptional customer care and support.
- Maintain a comprehensive database of targeted clients enriched with insights and analytics.
- Sales & Marketing Alignment
- Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
- Support promotional initiatives including conferences speaker programs and other events as required by business and wholesaler needs.
- Field Engagement & Team Collaboration
- Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
- Spend time in the field to support sales teams and strengthen customer relationships.
- Reporting & Strategic Input
- Liaise with Regional Sales Manager National Sales Manager and Product Managers to identify and capitalize on business opportunities.
- Implement action plans in accordance with the companys marketing and sales strategy.
Qualifications :
Bachelors Degree and/or MBA Preferred
Remote Work :
No
Employment Type :
Full-time