drjobs Customer Support Manager

Customer Support Manager

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1 Vacancy
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Jobs by Experience drjobs

3-5years

Job Location drjobs

Madurai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

) Coordinate with Customer internal technical team and OEMs to resolve end user and partner customer complaints.
2) Update Warranty register
3) Coordinate with manufacturing unit / OEM and Purchase and logistics team for quick turnaround of RMA of finished products and raw materials.
4) Coordinate with technical engineers for project installation.
5) Follow up technical engineers for incoming and outgoing quality inspection

Requirements

Manage Customer complaints within stipulated response time
Manage Product Warranty and RMA
Manage installation & Support team
Manage incoming and outgoing quality inspection

Employment Type

Full Time

Company Industry

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