Regional Manager - Field Services (FF&E)
Regional Manager - Field Services (FF&E)
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Job Description
SUMMARY
The FF&E Field Services Managerplays a key role in achieving Armadas operational goals by overseeing physical supply chain activities at our FF&E warehouse. This role ensures visibility and execution across the supply chain working closely with internal teams clients suppliers 3PL partners and FF&E colleagues. The Manager will drive continuous improvement standardize processes and support performance reviews through clear metrics and collaboration. The FF&E Field Services Manager is a member of the FF&E team.
RESPONSIBILITIES
- Monitor warehouse receipt exceptions; inspect damaged products as needed identify root causes and implement resolutions.
- Partner with warehouse leadership to identify and implement operational improvements that enhance efficiency.
- Support the Channel Manager by validating product weights and dimensions when required.
- Identify supply chain inefficiencies caused by supplier behavior; collaborate with Client Procurement and suppliers to develop corrective actions.
- Generate and present supply chain KPI reports to internal and external stakeholders and collaborate with those stakeholders to implement corrective actions.
- Analyze freight accessorial spend identify cost drivers and work with stakeholders to implement cost-reduction strategies.
- Review 3PL warehouse invoices for accuracy and resolve discrepancies.
- Document standard operating procedures (SOPs) for FF&E Field Services.
- Flexibility and Collaboration You may be asked to contribute outside your core responsibilities minoring in other disciplines to support business success. We value team players who are eager to learn collaborate across functions and help build something exceptional from the ground up.
SUPERVISORY RESPONSIBILITIES
- None
QUALIFICATIONS
Education and Experience Requirement
Minimum:
- Bachelors degree (preferably in Business Operations Management Logistics Supply Chain).
- 5-7 years logistics or supply chain management experience ideally in warehouse or manufacturing operations.
- Strong interpersonal relationship building skills
- Effective communication (verbal and written) skills
- Strong analytical and problem-solving skills
- Natural bias for action
Preferred:
- 10-12 years logistics or supply chain management experience ideally in warehouse or manufacturing operations.
- Masters degree in Business Operations Management Logistics or Supply Chain
- Logistics Operations Management experience
- Ability to Relocate
- Experience in FF&E distribution and logistics with a manufacturer dealer or procurement organization.
Language and Technical Skills requirement
- Proficient in MS Word Excel Power Point & skills a plus.
- Proficient in use of Transportation Management Systems (MercuryGate LeanLogistics) or Warehouse Management System (RedPrairie etc)
- Solid understanding of warehouse transportation and inventory management terms concepts and best practices
- Data-driven fact-based detail-oriented approach to analysis and problem solving
- Strong Project Management skills and ability to work independently within a team environment
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Work will sometimes be performed in an office environment with normal noise levels involving prolonged sitting and computer usage. (50%)
- Work will sometimes be performed in a warehouse environment requiring prolonged standing and movement through a warehouse facility. (50%)
- Work involves travel and visits to Suppliers and warehouse facilities. (50%)
Disclaimer
This job description is not intended and should not be construed to be an exhaustive list of all responsibilities skills efforts or working conditions associated with the job. It is intended however to be an accurate reflection of those principal job elements essential for making decisions related to job performance employee development and compensation. As such the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the company at any time.
Required Experience:
Manager
Employment Type
Full-Time
