Composes technical documents including user guides manuals bulletins publications training manuals process documentations workflows contextual help and special reports
Develops policies and guidelines for format and style for documents in order to ensure consistency across all deliverables
Provides Quality Assurance for all documents produced under the project/contract
Confers with staff in the development of formats graphics and layout of publications; organize and coordinate the composition of material and drafting of forms suitable for reproduction
Develops executive level reports/briefings from strategy papers and analytical reports. Synthesize key messages out of reports to convey information as required
Recommends and implements improvements and automation of development of documentation for greater efficiency and quality
Manages document repository manage versions and releases
Implements and maintains tools for development and management of technical documentation
Provides QA for software system interactions and messages addressed to the end user
Manage standard project vocabulary
Qualifications :
Bachelors degree plus 3 years of relevant experience.
Working knowledge of English:C1 level
5 years of experience in Software Development
Experience of writing technical documentation in the field of ICT including requirements documents project management documentation user and system guides and contextual on-line help
Expert in providing technical user and project documentation in the required domain- Thorough knowledge of ICT terminology and concepts
Expert in determining documentation needs (in both contents and form) based on continuous collaboration with users designers programmers system and network engineers and an understanding of the project and its products
Well versed with graphical design authoring and office automation software
Experience in developing document management policies
Expert in creating and delivering presentations and training
Able to recommend and configure tools supporting development and maintenance of technical documentation e.g. WIKIs MOSS and similar
Understands software development technologies and their limitations
Ability to rapidly absorb technical information
Ability to communicate clearly with technical and non-technical audiences
Ability to interface communicate and translate information delivered by programmers
Presents excellent communication skills
Mastery of Sharepoint and Sharepoint platform-specific tools
Good knowledge of technical documentation standards and frameworks
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