Group ICT Manager
Group ICT Manager
Posted on :
12-08-2025
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1 Vacancy
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Job Description
Job Purpose
The Group ICT Manager will oversee the design implementation and management of the organization s ICT infrastructure across all business units. This role ensures that ICT systems are reliable secure efficient and aligned with the Group s strategic goals. The position requires strong leadership project management skills and a forward-thinking approach to technology adoption.
Key Responsibilities
Strategic ICT Leadership
Develop and implement the Group s ICT strategy in alignment with overall business objectives.
Identify emerging technologies and recommend adoption to improve operational efficiency and competitive advantage.
Establish ICT policies procedures and standards for all business units.
Infrastructure & Systems Management
Oversee the design maintenance and security of the Group s network servers databases and communication systems.
Ensure high availability performance and reliability of ICT systems.
Lead system upgrades migrations and integration projects.
Cybersecurity & Compliance
Develop and enforce cybersecurity protocols to protect the Group s data and systems.
Ensure compliance with relevant data protection regulations (e.g. GDPR national ICT laws).
Conduct regular risk assessments and security audits.
ICT Support & Operations
Manage the ICT helpdesk and ensure timely resolution of technical issues.
Coordinate disaster recovery and business continuity plans.
Ensure proper ICT asset management and inventory control.
Team Management & Development
Lead mentor and develop the ICT team across all business units.
Foster a culture of continuous improvement and innovation within the ICT department.
Plan and manage the ICT department s budget effectively.
Vendor & Stakeholder Management
Manage relationships with ICT service providers software vendors and contractors.
Negotiate and oversee ICT-related contracts and service level agreements (SLAs).
Collaborate with other department heads to ensure technology supports operational needs.
Requirements
Qualifications & Experience
Bachelor s degree in Information Technology Computer Science or related field (Master s degree preferred).
Professional certifications such as ITIL PMP CISSP CCNA or Microsoft Certified Solutions Expert (MCSE) are an added advantage.
Minimum 7 10 years experience in ICT management with at least 3 years in a senior leadership role.
Proven track record of managing ICT projects and multi-site ICT infrastructure.
Skills & Competencies
Strong leadership and team management skills.
Excellent knowledge of network administration enterprise systems and ICT security.
Strong problem-solving analytical and decision-making abilities.
Ability to manage multiple priorities and deliver results under pressure.
Excellent communication and interpersonal skills.
Employment Type
Full Time
Key Skills
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