Virtual Conference Video Operator
Virtual Conference Video Operator
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Job Description
This is a remote position.
Job Description Virtual Conference Video Operator
Designation : Virtual Conference Video Operator
Location : Hyderabad
Experience : 3 - 6 Years
Working Days - 5 Days
Shifts - Flexible and Regular Shifts
Roles & Responsibilities:
To succeed what traits you will need to naturally possess
1. Par excellence English Language Written Spoken & Listening skills (Multi-national customer environment)
2. Engages a customer with ease finesse & patience
3. A multi-tasker who thrives in a work-day filled with tech savvi-ness (multiple apps tools office tools the PC etc.)
4. A natural trouble-shooter and problem-solver; manages irate customers with ease
5. Open and adaptable mindset
6. Confidence & courage
7. A work ethic filled with commitment ownership and a die-hard nature to succeed
8. A learning-enabled mindset What past experiences we greatly value
Customer-facing Hospitality & Hotels Customer-facing Airlines Customer-facing Video Conferencing & Event Products Customer-facing SaaS Product company Customer-facing Technical Support (IT ITeS) Customer-facing Video & Unified Communication Hardware Products or Any (Optional) .
What we promise you in return
In addition to an industry-best Compensation & Benefits package - a Reward & Recognition framework that shall keep you monetized enthused excited and engaged!!
A work environment that is equipped with the latest in Unified Communication Platforms (a skill that is the next-gen demand in the Global workforce) A fun and action filled environment that is learning designing building and growing on-the-go
Customer engagement opportunities with some of the top leaders of the world. Customer management techniques and tricks that you would have never before indulged in!
A Learning environment interacting with people & teams across continents and industry domains; learn from the best!
A daily journey of tasks challenges problem-solving & troubleshooting
We greatly value Tech-savviness Mandatory requirements
1. Excellent knowledge of all MS Office applications
2. Advanced Excel & Google Sheets capability
3. Chat IM Workflow Productivity Project Management CRM tools & applications e.g. WeChat Zoom Webex Slack Freshdesk Kissflow Cflow G-suite MS Teams GTM Jabber
We hope to have answered most of your curiosity about the position and role but if you still feel you need more just drop us a line! Meanwhile stay safe & healthy!
Exceptional English communication (written, spoken, listening). Calm, composed demeanor to handle high-pressure situations and challenging customer interactions. Strong multitasking skills and the ability to manage multiple tools and workflows simultaneously. Quick learner with a proactive mindset and commitment to quality and accountability. Professional, patient, and customer-focused attitude. Technically sound with confidence to troubleshoot on the spot. Open to continuous learning and process improvement.
Employment Type
Full Time
