As a Senior User Researcher Consultant at Version 1 you will shape meaningful accessible services that deliver lasting value across both public and private sectors. Leading research across the full delivery lifecycle youll help agile teams validate assumptions reduce risk and prioritise work based on real user needs.
You will work autonomously within multidisciplinary teams - collaborating with product managers designers business analysts and developers - to ensure evidence drives decision-making at every stage.
Responsibilities
- Lead and deliver user research for complex projects ensuring findings directly inform product service and strategy decisions.
- Proactively contribute to client meetings workshops and presentations building strong relationships and providing actionable recommendations.
- Develop strong client relationships by anticipating client needs advising on research opportunities and driving outcomes that align with both user needs and business objectives.
- Takes full ownership of research deliverables ensuring they are high quality and aligned with project objectives and client needs.
- Anticipates challenges and delivers proactive evidence-based solutions to complex problems.
Qualifications :
What were looking for
Were seeking a senior user researcher who can lead highimpact projects influence decisionmaking at senior levels and deliver actionable insights that shape exceptional products and services.
- Extensive experience as a researcher leading research including work on complex digital services in Agile environments.
- Strong knowledge of UK public sector service design including GDS service standards design system patterns and assessment processes.
- End-to-end research capability - from designing and running generative and evaluative studies to analysing and synthesising findings into clear actionable insights.
- Broad methodological expertise with the ability to confidently select and apply a wide range of qualitative and quantitative methods (e.g. moderated and unmoderated usability testing depth interviews surveys codesign diary studies) to meet project needs.
- Strong consultancy skills including building trusted client relationships advising on research strategy and influencing decisions at senior levels.
- Stakeholder management expertise with experience engaging senior stakeholders facilitating workshops and driving alignment across multidisciplinary teams.
- Proven impact demonstrated through a strong portfolio or case studies showing how your research has informed successful product service or strategic outcomes.
- Thorough understanding of ethical considerations in user research particularly when working with vulnerable users or those with access needs.
- Deep understanding of inclusive design and accessibility including conducting research with users with access needs and familiarity with WCAG 2.2.
- Experience working within Agile teams actively contributing to ceremonies and supporting iterative user-centred delivery.
Additional Information :
Why Version 1
At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing professional growth and financial stability.
- Share in our success with our Quarterly Performance-Related Profit Share Scheme where employees collectively benefit from a share of our companys profits.
- Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
- Flexible/remote working Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance.
- Financial Wellbeing initiatives including; Pension Private Healthcare Cover Life Assurance Financial advice and an Employee Discount scheme.
- Employee Wellbeing schemes including Gym Discounts Bike to Work Fitness classes Mindfulness Workshops Employee Assistance Programme and much more. Generous holiday allowance enhanced maternity/paternity leave marriage/civil partnership leave and special leave policies.
- Educational assistance incentivised certifications and accreditations including AWS Microsoft Oracle and Red Hat.
- Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform.
- Environment Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity inclusion and belonging schemes.
And many more exciting benefits drop us a note to find out more.
#LI-AS1 #LI-Hybrid
Remote Work :
No
Employment Type :
Full-time